Very pleased with the quick response & service. Also liked how everything was clearly explained. AJ & the service team were great!
6/20/2026
Melissa L. VERIFIED CUSTOMER
Everything went smoothly and it is clear that Chris knows what he is doing.
6/19/2026
James W. VERIFIED CUSTOMER
Not impressed
6/19/2026
Kristina B. VERIFIED CUSTOMER
Rigo was incredibly positive and friendly. I thought he was very friendly and knowledgeable.
6/19/2026
Jeanne G. VERIFIED CUSTOMER
Efficient as always.
6/19/2026
Eveline T. VERIFIED CUSTOMER
I didn't pick up my car because I was waiting for the ride from Toyota and no one showed up and did not letting me know so I can get it myself
6/19/2026
WAYNE S. VERIFIED CUSTOMER
Job well done. AJ was top notch and fun to work with
6/19/2026
Brett S. VERIFIED CUSTOMER
Was promised a pick-up at 4:30 by Rigo from the shuttle. Finally showed up at 5:00PM and then had to wait for someone to help me. I was late for my dinner with my wife due to the delays. The invoice said I owed $154 and I had to sign it even though this was part of the Jacobs Care package.
I was never called about the work that was not completed and why it was not completed. Too many excuses about why items were not covered or why it could not be fixed.
Very disappointed and only bring my car there as part of the Jacobs Care package. Might be a Zero to One Star review at best
6/18/2026
DONALD S. VERIFIED CUSTOMER
The service representatives were courteous and went out of their way to walk me through what was needed to keep my RAV4 up to Toyota’s maintenance standards. Special thanks to Max for his good communication skills.
6/18/2026
Alyssa G. VERIFIED CUSTOMER
Car is looking and smelling worse than what I came in with. I’m calling when you open.
6/18/2026
Manpreet S. VERIFIED CUSTOMER
Gd service
6/18/2026
Eve P. VERIFIED CUSTOMER
Only the best!!
6/18/2026
John S. VERIFIED CUSTOMER
I had my car serviced yesterday for eleven hundred dollars. I drove out of my garage this morning.A large shield under the engine came loose and dragged in the street. I drove at about twenty miles per hour , from downtown to your dealership where they fixed it. No apology or taking of responsibility.
6/17/2026
Kurt W. VERIFIED CUSTOMER
Thanks!
6/17/2026
Michael A. VERIFIED CUSTOMER
Had no problem
6/17/2026
Ciro R. VERIFIED CUSTOMER
Yesterday, I took my RAV4 in for maintenance—an oil change and tire rotation. I also requested a system reset, for which they charged me $190 plus tax, yet they didn't actually do it. I'm very dissatisfied, so I'm going back now to have them explain what happened.
6/16/2026
Rodrigo A. VERIFIED CUSTOMER
thanks ???? again ????
6/16/2026
Colleen D. VERIFIED CUSTOMER
As long as Michael & AJ are there to make sure I am taken care of, I will continue to be a loyal costumer.
6/16/2026
Gloria J. VERIFIED CUSTOMER
Very courteous and even helped me with my walker as i am disabled. Thank you!