Max did an excellent job very well spoken. My truck was done actually before I thought it would be and I was on my way. Very good.
6/27/2026
Matt H. VERIFIED CUSTOMER
AJ is great
6/27/2026
Maricelle B. VERIFIED CUSTOMER
Amazing customer service!
6/26/2026
Magdalena V. VERIFIED CUSTOMER
Great service! Thank you
6/26/2026
Quinten D. VERIFIED CUSTOMER
I enjoyed my service experience, from the friendly staff to knowledgeable service technicians that fixed my issues in a timely manner. I look forward to working with the Serra team in the future.
6/25/2026
June W. VERIFIED CUSTOMER
Julian was very friendly
6/25/2026
Richard W. VERIFIED CUSTOMER
I want to compliment Julian Terry, the Serra service advisor I worked with on June 22. The rear hatchback door on my 2016 RAV 4 malfunctioned on a drive from Chicago to Milwaukee when a mechanism broke; the hatchback would not close. Julian assessed the situation and was able to get the hatchback closed and secured so that I can get it repaired fully when I get home to Ohio. Julian’s expertise, professionalism, and customer care saved our vacation. I would certainly be a Serra Toyota customer if I lived in Milwaukee. Thank you.
6/24/2026
Scott C. VERIFIED CUSTOMER
Cesar Becerra provided excellent service during my recent visit. He was professional, helpful, and made sure everything was handled clearly and efficiently. I appreciate the quality of service and the attention to detail. Thank you for a great experience.
6/24/2026
Cynthia G. VERIFIED CUSTOMER
AJ is the best!!
6/24/2026
Neil B. VERIFIED CUSTOMER
AJ was efficient and professional. I felt like he was being fair and honest with me without trying to push me to spend more than was necessary. I am willing to return to this location for future service because of honest service like what AJ did this time around.
6/23/2026
Brett O. VERIFIED CUSTOMER
Rigo was very knowledgeable about my vehicle and had answers to all my questions.
6/23/2026
Lori W. VERIFIED CUSTOMER
I am impressed with the new ownership - very courteous staff, nice accommodations.
6/23/2026
Nadia B. VERIFIED CUSTOMER
Super helpful and efficient
6/23/2026
Richard R. VERIFIED CUSTOMER
Very helpful friendly and business like!I asked if there were any discounts available and immediately saved substantial money!Thanks Max for for your courteous service!
6/23/2026
Kyle C. VERIFIED CUSTOMER
John was great throughout the process and helped me to better understand my situation.
6/23/2026
Carlos A. VERIFIED CUSTOMER
Gracias a rodrigo por su atención,... muy profesional y muy ético,...muchísimas gracias , muy amable y servicial y muy atento ....
6/23/2026
Elmer Alexander. VERIFIED CUSTOMER
Good Job
6/22/2026
Mary B. VERIFIED CUSTOMER
Loved having my oil changed here. The whole process was very organized.
6/21/2026
Joseph S. VERIFIED CUSTOMER
John was efficient, knowledgeable and easy to communicate with. Understood all my concerns and answered all my questions. Very satisfied with my overall experience.