Rigo was very friendly and professional. Excellent at his job! Services quality is why I bought with Don Jacobs Toyota.
11/14/2025
Jeanette B. VERIFIED CUSTOMER
Had a 1pm appt. But car wasn't done until 3pm. 2 hrs to do routine maintenance is a problem.
11/14/2025
Vickie F. VERIFIED CUSTOMER
Submitted comment once again and your submission didn't go through. Why?
11/14/2025
Rob J. VERIFIED CUSTOMER
Michael Alton service advisor is very knowledgeable on toyota vehicles
11/14/2025
Ronald S. VERIFIED CUSTOMER
Good job
11/14/2025
Debra Z. VERIFIED CUSTOMER
Harman was truly helpful and professional in my interactions with him
He was accommodating and very knowledgeable
I felt very much at ease with his confident handling service of my vehicle
11/14/2025
John N. VERIFIED CUSTOMER
Thanks
11/13/2025
Gregory B. VERIFIED CUSTOMER
I was very pleased with the service provided by Mike, who was most personable and helpful. He definitely deserves to be commended!
11/13/2025
John W. VERIFIED CUSTOMER
Gurpreet was friendly and helpful when checking me in. He also helped to arrange for a courtesy car. Afterwards he answered all my questions. Best service ever!
11/13/2025
Linda S. VERIFIED CUSTOMER
Rigo did a fantastic job explaining the
service report suggestions which I will be doing by
the end of this month. Very patient on my questions of the report which
I appreciated alot. Nice to have a service person that
cares and helps the customer.
11/13/2025
Nicole S. VERIFIED CUSTOMER
Great customer service
11/13/2025
Valanee S. VERIFIED CUSTOMER
All was well
11/12/2025
Timothy B. VERIFIED CUSTOMER
I was very pleased with the service that I received yesterday
11/12/2025
William O. VERIFIED CUSTOMER
My only complaint would be me being 94 years old that he could have taken more time explaining things. I signed papers really not knowing what I was signing for. He was in a hurry to do everything and showed me my van outside the door. I have to assume everything was done I asked for.
11/12/2025
Timothy P. VERIFIED CUSTOMER
I appreciate Serra standing behind the used car they sold us and replacing the broken part without additional charges.
11/12/2025
James C. VERIFIED CUSTOMER
Thank you for addressing the oversights of my last visit and allowing me to visit the shop during the inspections.
11/12/2025
Syed Z. VERIFIED CUSTOMER
Julian Terry was superb
11/12/2025
Philip H. VERIFIED CUSTOMER
Very happy with service.
11/12/2025
Amir A. VERIFIED CUSTOMER
Very friendly staff that would go out of their way to help. Thanks to AJ.
11/12/2025
William G. VERIFIED CUSTOMER
Julian was very friendly, polite and efficient. A good experience.