I am very happy with the service provided by Mike at Serra Toyota.
10/12/2025
Andrew S. VERIFIED CUSTOMER
Always satisfied with the work & recommendations to keep my vehicle running in tip top condition
10/11/2025
Kristie K. VERIFIED CUSTOMER
The scheduling for the appointment on line was simple. The customer service was amazing they were done with my car in under an hour.
10/11/2025
Theresa M. VERIFIED CUSTOMER
Professional and friendly as always.
10/11/2025
Luis P. VERIFIED CUSTOMER
Gilberto was really nice, professional and friendly. I really appreciate the way I was greeted
10/11/2025
ALEJANDRO S. VERIFIED CUSTOMER
Excellent work
10/11/2025
Debbie B. VERIFIED CUSTOMER
Love Toyota and all the guys that work there
10/11/2025
Ana V. VERIFIED CUSTOMER
Excellent Customer Service. Informative and helpful with questions and requests. I will recommend Toyota Serra to anyone!
10/11/2025
Tracie P. VERIFIED CUSTOMER
I thought Julian was friendly and professional. He knew his stuff and communicated needed info well.
10/11/2025
Linda M. VERIFIED CUSTOMER
Very good work and advice.
10/10/2025
Daniel M. VERIFIED CUSTOMER
Did his job.
10/10/2025
PATRICK S. VERIFIED CUSTOMER
Mike is a fantastic advisor.
He is quick thorough and I feel honest.
I have had him for a lot of my service appointments and will continue to do so.
10/10/2025
Patrick R. VERIFIED CUSTOMER
My car was under warranty. I had ignition coil problem. They took care of everything and the service was great and fast.
10/9/2025
Sharon M. VERIFIED CUSTOMER
Your service folks are great! So helpful and knowledgeable! I’m glad you’re my Toyota dealership.
10/9/2025
Lauri A. VERIFIED CUSTOMER
It wasn’t a problem for me this visit, but it could have been…and that was the shuttle service. I didn’t think it would even be available sne I lived in Racine, but it was offered so confidently, I was surprised when the pick up wasn’t a smoother process. Communication of pick up time and communication of the shuttle issues would have been nice. I ended up calling twice to find out what was going on and then cancelling the shuttle coming back up with my husband to pick up the vehicle. Not a big deal but could have been.
10/9/2025
Christy B. VERIFIED CUSTOMER
Thank you.
10/8/2025
John K. VERIFIED CUSTOMER
It was fine.
10/8/2025
Thaddeus S. VERIFIED CUSTOMER
Chris was polite and professional, he kept me up to date on progress.