Car is now noisy at low speed. Not sure if it's from tire rotation or what
11/10/2025
Abu K. VERIFIED CUSTOMER
The service was great. However bit surprised to see $7.19 + Tax additional charges.
11/9/2025
Rosalie Z. VERIFIED CUSTOMER
Thank you very much!
11/9/2025
Manuel C. VERIFIED CUSTOMER
AJ was awesome as always!!! I have been a customer for close to 20yrs and have always had good service. I hope the new owners keep up the good service.
11/9/2025
Micah O. VERIFIED CUSTOMER
Honestly, I can't believe that the dealership did not torque the lugnuts properly. I have never been able to remove lugnuts by hand. This is extremely dangerous.
11/9/2025
Colleen F. VERIFIED CUSTOMER
None
11/9/2025
Donald W. VERIFIED CUSTOMER
Mike did his job.
11/8/2025
Corey E. VERIFIED CUSTOMER
Five star service
11/8/2025
Edward W. VERIFIED CUSTOMER
He was very helpful
11/8/2025
Brian T. VERIFIED CUSTOMER
Itseemed the Return shuttle forgot about me.
11/8/2025
Jason L. VERIFIED CUSTOMER
No effort made to serve customers in the order they arrived. I had a 7am and two cars that arrived after me were helped first because the service rep in my bay was slow.
11/8/2025
Jesus C. VERIFIED CUSTOMER
Im so happy
11/8/2025
Carole S. VERIFIED CUSTOMER
He tried to help but communications were not working with me - service dept. & him but he tried his best .. have to come back next week & try again …hopefully they will figure out the problem & fix it
11/8/2025
Shelby D. VERIFIED CUSTOMER
Wow he did an amazing job!
11/8/2025
James C. VERIFIED CUSTOMER
RO#969140, The Toyota maintenance recommendation at 20,000 miles required a tire rotation. On my multi-point vehicle inspection report “tire rotation” was not checked. Additionally, when we bought the vehicle from Don Jacob’s Toyota we were guaranteed a car wash voucher with each maintenance visit, I didn’t receive a voucher with yesterday’s service. I sincerely hope that with the sale of Don Jacob’s Toyota that the family friendly atmosphere and promises were not sold off as well. Jim Carter
11/7/2025
Kathleen H. VERIFIED CUSTOMER
Chris & your entire team were excellent. Appears the issue with my newer to me 2022 RAV4 was a bit of a frustrating situation (pin hole in the gas line). I appreciate Chris’ attention to detail & keeping me informed. In this case I can say “Three times IS a charm.”
To all, Thank you!!
11/7/2025
Elizabeth S. VERIFIED CUSTOMER
Gilberto was friendly, attentive, and provided excellent service.
11/7/2025
Elizabeth M. VERIFIED CUSTOMER
The service man was very good and thorough with his explanations. That said, $109 for an oil change is ridiculous! I will not be back.
11/7/2025
Linda L. VERIFIED CUSTOMER
Rigo was very helpful and courteous -thank you for such great customer service