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Real Reviews from VERIFIED CUSTOMERS
Neil V. VERIFIED CUSTOMER
I never dealt with Lexus of Cleveland
9/10/2025
Konrad S. VERIFIED CUSTOMER
Very good service ????
9/10/2025
Jean W. VERIFIED CUSTOMER
No issues.
9/10/2025
Jeffrey W. VERIFIED CUSTOMER
Great job as always — thanks much
9/10/2025
Robert W. VERIFIED CUSTOMER
Jeff was outstanding. Excellent customer care.
9/10/2025
Raeshaun N. VERIFIED CUSTOMER
It is my understanding that Ken Ganley has purchased metro Lexus. I’m nervous about this because they also purchased the Kia dealership and proper service was not getting done there. The quality that i have received from metro Lexus has been great! they do the actual work And do a great job. I hope the service continues.
9/9/2025
Andrew G. VERIFIED CUSTOMER
My only complaint was the dirty exterior of the loaner vehicle. I wouldn’t necessarily have needed a freshly washed car but this one had several large areas of bird droppings. I do give Travis credit for getting it washed promptly.
9/9/2025
Lisa S. VERIFIED CUSTOMER
Absolutely satisfied
9/9/2025
Cheryl S. VERIFIED CUSTOMER
Jeff was very helpful. He answered all my questions.
9/9/2025
Calaeb C. VERIFIED CUSTOMER
Cassie is amazing, amazing at customer service and her job!!!!!
9/9/2025
Ravi A. VERIFIED CUSTOMER
Ok
9/8/2025
Thomas D. VERIFIED CUSTOMER
quick easy painless
9/8/2025
Thomas B. VERIFIED CUSTOMER
Ohio
9/8/2025
Kathleen E. VERIFIED CUSTOMER
It was a long time to get my tire replaced but overall a good experience
9/8/2025
David K. VERIFIED CUSTOMER
No issues with the completion of the service work. High prices for make me want to get not urgent services like new wiper blades, tires and brakes somewhere else with more reasonable prices.
9/7/2025
Sherrie W. VERIFIED CUSTOMER
Very professional team.
9/7/2025
Tiffanne C. VERIFIED CUSTOMER
When checking in, we were not advised that service could go to Monday. Unfortunately, that was not going to work with our schedule. Travis was able to complete the service on Saturday. We are incredibly grateful for his help.
9/6/2025
Sharon O. VERIFIED CUSTOMER
Travis was very professional and had a great sense of humor. He got me a couple of times! Great employee. Enjoyed working with him and will definitely work with him in the future!
9/6/2025
Douglas L. VERIFIED CUSTOMER
No follow up from service advisor. When i called in no response in service dept.
9/6/2025
Anchuu W. VERIFIED CUSTOMER
Keep up the good work
9/6/2025