Lexus Service Department , use to be thorough. I pay for good service and the quality of service that I’ve been getting from Lexus is unsatisfactory.
9/23/2025
David M. VERIFIED CUSTOMER
Excellent experience!
9/22/2025
Rossana A. VERIFIED CUSTOMER
Great service.
9/22/2025
Frank L. VERIFIED CUSTOMER
The recent management changes are not favorable. There were not enough assistant service managers to check in service customers. It took 30 minutes for me to check my car in and get a loaner, despite providing all necessary information online in advance. In the past loaner cars were lined up ready to go. This time, the assistant service manager had to go find the loaner himself.
9/22/2025
Janice H. VERIFIED CUSTOMER
Extremely pleased with service. Very professional Lexus Team.
9/22/2025
Kimberly B. VERIFIED CUSTOMER
As always, I was treated with great customer care.
Cordes Bunch was not only friendly, but we enjoyed great reporrt.
9/21/2025
Margaret B. VERIFIED CUSTOMER
Jeff always does an excellent job. He goes above and beyond to provide tge best service
9/20/2025
Kristin B. VERIFIED CUSTOMER
Thanks to Travis for getting us in and our tire replaced!
9/20/2025
Kristy E. VERIFIED CUSTOMER
My Service Representative is always wonderful ????, it's the nature of who is. Splendid.
9/20/2025
Bruce P. VERIFIED CUSTOMER
People were very nice that I talked with
9/20/2025
Shirley M. VERIFIED CUSTOMER
The service that I received was excellent and professional.
9/20/2025
Qiao W. VERIFIED CUSTOMER
Great work!
9/19/2025
Michael R. VERIFIED CUSTOMER
Cassie was on point, personable and had a great outlook on life!
9/19/2025
Catherine H. VERIFIED CUSTOMER
Great staff and attention
9/19/2025
Moussa N. VERIFIED CUSTOMER
Keep up the great job.
Thank you
Moussa
9/19/2025
Collin K. VERIFIED CUSTOMER
Your whole organization and all the people were very professional and knew what they were doing. I was very satisfied.
9/19/2025
Michelle T. VERIFIED CUSTOMER
I also appreciate the video as it was very informative.
9/19/2025
Vincent S. VERIFIED CUSTOMER
Autumn and the entire team were absolutely wonderful!!!
9/19/2025
Suzanne G. VERIFIED CUSTOMER
Good service, polite and always a good experience
Thank you