As always Jeff was fantastic. Great communication and professionalism
8/28/2025
Carey M. VERIFIED CUSTOMER
Everything was done fine except for the setting of all the service monitors
8/28/2025
Amy F. VERIFIED CUSTOMER
Great service
8/28/2025
Marcellia S. VERIFIED CUSTOMER
Paul was excellent and explained every detail of my bill. This was first time at Metro and he makes me want to return.
8/28/2025
Deborah W. VERIFIED CUSTOMER
Vordis always provides excellent service, great communication, and is very personable.
8/28/2025
Christella S. VERIFIED CUSTOMER
The windshield wasn’t repaired either at all or not to my expectations and no one double checked the vehicle prior to me picking it up after having it at your shop for greater than a day then they also didn’t have the car washed and I had to wait for that then I wad told the third party repair man would call me and come to my home which he didn’t do until I called the service department after 4 o’clock and left a message about my concerns he then called me after 5 and wants to come out on the weekend I don’t appreciate bringing my car in for service then receiving a call saying my car is fine only to find it wasn’t checked or ready for me when I arrived
8/28/2025
Kazadi M. VERIFIED CUSTOMER
Excellent work. Thanks
8/27/2025
Robert B. VERIFIED CUSTOMER
Very satisfying experience
8/27/2025
Laura O. VERIFIED CUSTOMER
Hoping the heat shield will be ordered
8/26/2025
Mark H. VERIFIED CUSTOMER
I arrived for my appointment 20 mins early but they got my car in right away. It was finished quicker than the estimate. Everything was satisfactory. Job well done.
8/26/2025
Dawn S. VERIFIED CUSTOMER
Cordiis was a delight! My car was done in the amount of time he estimated and he was also able to buff out a minor scratch on my car too!
8/25/2025
David D. VERIFIED CUSTOMER
He was very nice and professional
8/25/2025
Rosie H. VERIFIED CUSTOMER
Excellent service
8/24/2025
Christopher M. VERIFIED CUSTOMER
Adam was amazing. Really appreciate the fantastic facility and service. Always enjoy my time there during scheduled maintenance.
8/23/2025
David K. VERIFIED CUSTOMER
Great job on my Lexus. Service advisor was top notch! She’s an asset to your dealership.
8/23/2025
Paula K. VERIFIED CUSTOMER
Excellent customer service.
8/23/2025
Leon M. VERIFIED CUSTOMER
It took much longer than expected, but the service personnel were outstanding. Had owned multiple Lexus cars and this is the first one to have extended work done and after only 5k miles which is concerning.
8/23/2025
Kimberly K. VERIFIED CUSTOMER
Paul Cooper provided me the excellent service I've come to expect from Metro Lexus on Brookpark. They never disappoint. They hire top-notch employees and Paul Cooper is no exception.
8/23/2025
Kevin C. VERIFIED CUSTOMER
Autumn did a great job explaining everything to me and scheduling my future appointment for me and I think she is a great part of the Lexus team. Thank you.