“Excellent service! The technician was knowledgeable, thorough, and explained everything clearly. My Lexus runs perfectly after the repair and the entire process was smooth. Highly recommend.”
8/22/2025
Charissa M. VERIFIED CUSTOMER
Cassie is very pleasant and explains things well
8/22/2025
Leah K. VERIFIED CUSTOMER
Service was excellent and was very prompt.
8/22/2025
Elaine S. VERIFIED CUSTOMER
Adam was very helpful, friendly but also professional.
8/22/2025
Todd H. VERIFIED CUSTOMER
Service is excellent. From the time you call the follow up is exceptional, the drop off is simple, just a great experience.
8/21/2025
Laraine S. VERIFIED CUSTOMER
Paul went over and above to help us
8/21/2025
Alex S. VERIFIED CUSTOMER
Kind, attentive to detail, and transparent with regards to what my vehicle did and didn’t need for this initial service visit. My first time working with Metro Lexus, and it was a phenomenal service experience.
8/21/2025
Costanzo &. VERIFIED CUSTOMER
Outstanding
8/20/2025
The Elyria. VERIFIED CUSTOMER
Emergency repair of a flat tire in less than 2 hours was greatly appreciated!
8/20/2025
Roberta M. VERIFIED CUSTOMER
Great service as I've come to rely on.
8/20/2025
Larry H. VERIFIED CUSTOMER
Jeffries is a very good advisor,he always answers my questions
8/20/2025
Steve R. VERIFIED CUSTOMER
Paul did a good job communicating and explaining what services were needed and why.
8/19/2025
Ron C. VERIFIED CUSTOMER
Excellent service again. And started and finished as expected. Thanks!
8/19/2025
Bhavna T. VERIFIED CUSTOMER
I trust Jeffrey Miller completely with my car. He is definitely an asset.
8/19/2025
Louis K. VERIFIED CUSTOMER
It just seems that everything is moving very slow. I think you guys need more help in the service department.
8/19/2025
Therese R. VERIFIED CUSTOMER
Jeff Miller is fantastic and the main reason we come to Metro Lexus.
8/19/2025
Daniel B. VERIFIED CUSTOMER
As usual the team at Metro exceeded expectations with the work and care to my Lexus.
8/19/2025
Mark M. VERIFIED CUSTOMER
Appreciate the time that Jeff spent with us outlining what was going to take place with our vehicle on the 5000 mile service request. He answered all our questions and was patient with us. We greatly appreciate it. Thank you.
8/19/2025
Jennifer W. VERIFIED CUSTOMER
My passenger side door has a scratch on it that wasn't there before. Other than that everybody was friendly and helpful and did a great job on my car. I sent texts showing the damage, perhaps to the wrong number because I haven't seen your response yet.
8/19/2025
Laura L. VERIFIED CUSTOMER
I did feel like I was being rushed through check in since it was just an oil change. I asked about a part for my Apple CarPlay that has been on order since May through the parts department and never did get an answer. Disappointing.