Jeff is a knowledgeable, straightforward advisor. He has an excellent report with customers from what I noticed in his interactions.
11/1/2021
Janice C. VERIFIED CUSTOMER
Professional and thorough. Communication was tops! That’s one of the reasons we have a Lexus!!! Thank you!!
11/1/2021
Claudia O. VERIFIED CUSTOMER
He very knowledgeable , professional and customer focused, a pleasure to work with
11/1/2021
John D. VERIFIED CUSTOMER
Lexus delivered as I expected. Solving the tire problem
With a sincere smile and thank you for my business!
John D
10/31/2021
Thomas B. VERIFIED CUSTOMER
None
10/31/2021
Josette B. VERIFIED CUSTOMER
Jeff was and is always great, but the hour that I was told it would take by the scheduler and the gentleman that checked me in was no where close to accurate! I had to cancel an appointment that I had because the hour turned into over an hour an 40 minutes. I am pretty sure if I show up 40 minutes late for my appointment, there would be issues, but the gentleman that checked me in only offered an arrogant apology. There were multiple employees, on the phone and in person that could have corrected the inaccurate time that was given. They in the were more concerned in trying to get me to sign up for another alignment, when I just had on a month ago. I feel bad for expressing my frustration to Jeff, when he had no part in informing me of the time nor was he made aware that I needed to be out of the shop in a hurry. We get our vehicles serviced where we purchase them and this experience will lead us to shop elsewhere in the next couple months when we are looking to purchase a third vehicle!
10/31/2021
John B. VERIFIED CUSTOMER
Great service
10/31/2021
Harriet W. VERIFIED CUSTOMER
Service was beyond my expectations
10/30/2021
Valerie H. VERIFIED CUSTOMER
Didn’t have a appointment and still received excellent care for my tire replacement. Thank you so much
10/30/2021
Nancy L. VERIFIED CUSTOMER
Metro Lexus helped me today when I didn’t have an appt but had a problem and they squeezed me in.
Fantastic, that’s why I take my car to Metro for service
10/30/2021
Gary P. VERIFIED CUSTOMER
Thank you once again for all your help-always with a smile too!
10/30/2021
Gabriel R. VERIFIED CUSTOMER
A1 service
10/30/2021
Lezlie O. VERIFIED CUSTOMER
Cassie was awesome! She was professional, knowledgeable and helpful. This was the BEST experience I’ve ever had with a car dealer’s car service department …and our other car is a BMW. The next time I need service, I will try to schedule with Cassie.
10/30/2021
Stuart S. VERIFIED CUSTOMER
Excellent work! Thank you!
10/30/2021
Brian H. VERIFIED CUSTOMER
The Service Team went above and beyond the call of duty - I apprecIated it.
10/30/2021
Robert K. VERIFIED CUSTOMER
I am really happy with my experience at Metro Lexus. I will definitely return for service again. I trust Metro Lexus.
10/29/2021
Thomas S. VERIFIED CUSTOMER
Straight forward and knowledgeable
10/29/2021
Kenneth W. VERIFIED CUSTOMER
As always, the service was great.
10/29/2021
Robert J. VERIFIED CUSTOMER
Great job!
10/29/2021
Raymond S. VERIFIED CUSTOMER
Dan provided “above and beyond” service. He’s a great service person. Thanks Dan!
Ray Sammartino