I received multiple services. Of note, I received a full detail. The inside is pristine but the outside, not so much. I noticed a spot on the hood that I hadn’t noticed before. Also, while the car definitely had some blemishes, there are NUMEROUS paint chips on the front of the car. I’m not saying that the techs caused the rock chips but it makes me wonder what process they used for waxing or buffing. There appears to be exposed metal now. I’m terribly disappointed. Additionally, the car seems to be pulling now. I won’t know for sure until I drive it a bit more but that’s odd considering I had a wheel alignment. The staff is very friendly though.
5/28/2020
Aiza T. VERIFIED CUSTOMER
Cordis was great! Super friendly, caring, and knowledgeable. Excellent customer service. Hope I get to work with him again. Thank you!!!
5/28/2020
Beverly A. VERIFIED CUSTOMER
I called Service. The phone rang 15 times and no one answered. The operator picked up and she tried to reach Service but was also unable to get them. Never did talk with them but got a text. It seems Service is understaffed making the Service Dept disjointed
5/28/2020
Harsimran R. VERIFIED CUSTOMER
He is good
5/28/2020
Mohammad S. VERIFIED CUSTOMER
I am glad I had this service
5/28/2020
Christine K. VERIFIED CUSTOMER
Every thing was great.
5/28/2020
Dennis D. VERIFIED CUSTOMER
Excellent service as alway!
5/28/2020
Rakesh B. VERIFIED CUSTOMER
Excellent customer service
5/28/2020
Philip K. VERIFIED CUSTOMER
Even with an appointment I had to wait 15 minutes to sign on. At times there were 5-6 people in line.
There was no sanitary wipes, hand sanitizer or other pot.
A
Otherwise good.
5/27/2020
Ronald D. VERIFIED CUSTOMER
Jeff did a very good job.
5/27/2020
Sean M. VERIFIED CUSTOMER
Josh was awesome service in general has been great with you guys and I appreciate it !!
5/27/2020
Benjamin P. VERIFIED CUSTOMER
Jeff was very particular with my car, and I appreciate that attention to detail. Same can be said to the tech who did the work, everything was done flawlessly
5/27/2020
Jacqueline R. VERIFIED CUSTOMER
When I brought my car in for the 55k inspection, 4k miles ago, I should have been told my brakes and rotors were nearing replacement so i could have budgeted for the expense. I was reduced to 2 days per week due to the COVID 19 so my expenses are already in the negative. The small discount was appreciated but not enough to make a difference.
5/26/2020
Robert B. VERIFIED CUSTOMER
All warning lights are still lit. It came back to me the same way I brought it in. The trouble, indicating lights, are all on.
5/25/2020
Jim B. VERIFIED CUSTOMER
Excellent as usual!!
5/25/2020
Ann A. VERIFIED CUSTOMER
Ok very satisfied all your staff was very courteous
5/23/2020
Thomas S. VERIFIED CUSTOMER
Pleasant, efficient, and knowledgeable
5/23/2020
Jajuan C. VERIFIED CUSTOMER
Hillary was awesome! Great customer service
5/23/2020
Eileen H. VERIFIED CUSTOMER
????
5/23/2020
Noemi L. VERIFIED CUSTOMER
Jeffrey is so polite and helpful. It’s always a nice experience at Metro.
Thank you!
Noemi