Josh did a very courteous and thorough job good communications thank you
6/5/2020
Patricia S. VERIFIED CUSTOMER
Excellent service and an excellent service advisor!
6/5/2020
Lawrence L. VERIFIED CUSTOMER
My car rides better and is soo clean.
6/5/2020
Dorcas F. VERIFIED CUSTOMER
Courteous, efficient with obtaining needed info, giving me a timeline, & instructions to waiting area.
6/5/2020
Rafiq H. VERIFIED CUSTOMER
My pleasur. Thank you.
6/5/2020
Karen T. VERIFIED CUSTOMER
Shannon is missed and we hope she comes back soon... but in the meantime Josh is great. Friendly, polite, knowledgeable, patient and easy to have a discussion. Very good hire! He is a pleasure to work with.
6/4/2020
Anne D. VERIFIED CUSTOMER
Friendly, professional and efficient.
6/4/2020
Neil V. VERIFIED CUSTOMER
Excellent and trustworthy service!
6/4/2020
Girish K. VERIFIED CUSTOMER
Courteous and professional service
6/4/2020
Edward L. VERIFIED CUSTOMER
Everyone is professional, and knowledgeable in their field. The hospitality is incredible, so is the product.
6/4/2020
Gregory S. VERIFIED CUSTOMER
Good job, thank you for your help...
Greg
6/3/2020
Diane H. VERIFIED CUSTOMER
Didn’t appreciate guy who was pressuring to upgrade car wash package. We are longtime Lexus customers who remember the unlimited full service car washes with the purchase of your vehicle. The new limited wash is not a perk
6/3/2020
Girish K. VERIFIED CUSTOMER
Excellent service no complaints at all
6/3/2020
Paula D. VERIFIED CUSTOMER
Received excellent customer service from Roger at the Brook Park location metro Lexus. Very informative and kept me up-to-date the entire time my car was gone. I couldn’t ask for better service. Thank you Roger for all your help and your professionalism. Very much appreciated
Paula D
6/3/2020
Patrice S. VERIFIED CUSTOMER
Great service! Thanks Josh!
6/3/2020
John W. VERIFIED CUSTOMER
Thanks for making a difficult situation better!
6/3/2020
Cydmarie M. VERIFIED CUSTOMER
I'm very satisfied with the quality of the job and thank you for being so kind people ???? ????
6/2/2020
Susan F. VERIFIED CUSTOMER
Jeffrey was excellent. Thanks for all the extra effort during the pandemic! It is greatly appreciated!!
6/2/2020
Shawn M. VERIFIED CUSTOMER
Little upset on not putting things back the way was when I brought my car in for service check.
Also I did call Monday and explained that I would be picking up my vehicle at 5pm Tuesday
The last time I had service there
the service person that handle me made sure my vehicle would be wash before I got there to pick up my vehicle.
But I do want to add the service person did asked today if I wanted it wash but i had to be at work and I was in a hurry and couldn't wait for it to be wash.