Jeff is always kind and very knowledgeable every time I enter the Metro Lexus Service Department. Kudos to Jeff!
6/15/2020
Cindy C. VERIFIED CUSTOMER
He was just great, so polite and professional. Kept me updated on the progress in person , since I chose to wait there. Metro Lexus is the best!
6/15/2020
Kimberly K. VERIFIED CUSTOMER
Thank you josh. Appreciate your time explaining Things throughly
6/13/2020
Ron D. VERIFIED CUSTOMER
I thought since you had a newer car wash that my car would come out cleaner.
There was a lot of white cotton residue & water spots left all over my car.
Over than that overall very professional
6/13/2020
Judith M. VERIFIED CUSTOMER
I am always treated like royalty. Love Metro
6/13/2020
Jin M. VERIFIED CUSTOMER
Thank you very much!
6/12/2020
Michael G. VERIFIED CUSTOMER
As always service is top notch. Like a finely tuned machine. Everything was perfect. What a great team all the way up to that devilishly handsome Sales manager, Michael G
6/12/2020
Thomas C. VERIFIED CUSTOMER
Very satisfied with the service experience today on our 2019 RX 350 Lexus. Thorough explanation of service to ensure that I knew the amount of time the service would take to complete.
6/12/2020
Vivian W. VERIFIED CUSTOMER
I was very pleased with my service appointment today with Josh and the waiting area. I felt very comfortable while waiting for my car to be service. I love Metro’s service department and give the department 5 stars or between 1 & 10; a 10!
Keep up the excellent work!
P.S. I was also impressed that my service was completed before estimated time of hour and half time.
6/12/2020
Dave S. VERIFIED CUSTOMER
Cordis was very helpful and simply polite. He texted me to see if I had any questions...just staying in contact was nice.
6/12/2020
George K. VERIFIED CUSTOMER
I asked for the service group to check my air conditioning. This was last Friday. I was told nothing was wrong. I left after my annual check up. Going home I realized that my air conditioner was not working. Had to make another appointment today. They took care of it and did not charge me.!!? Im ok!!
6/11/2020
Young L. VERIFIED CUSTOMER
Very helpful
6/11/2020
Michael F. VERIFIED CUSTOMER
Great service and great automobile. Most efficient and pleasant service ever. Thanks
6/11/2020
William L. VERIFIED CUSTOMER
Extremely pleased with Mr. Miller’s assistant in repairing my vehicle. He was very professional and kept me informed of my vehicle’s status. I couldn’t have asked for better service. Great job!!
6/11/2020
Majeedah T. VERIFIED CUSTOMER
I will be calling first thing in the morning to express my once again concerns of something that was not taken care of properly in my car. I am not a happy camper, it takes time for me to come from the East side all the way to the west side dealing with something that should have been taken care of in the first place..... Cordis is a very nice person this has nothing to do with him he's always very very kind. I will be calling Dan in the morning about my concerns
6/11/2020
Thomas S. VERIFIED CUSTOMER
Great service got me in with out an appointment took care of my service needs!
6/11/2020
Laura N. VERIFIED CUSTOMER
Excellent follow up
6/11/2020
Susan B. VERIFIED CUSTOMER
Excellent professionalism, thorough care of my car, and explained service needs clearly and efficient turnaround. Of course, getting a loaner was icing on the cake! Makes we want to buy another one!
6/11/2020
Andrew T. VERIFIED CUSTOMER
Well done. Super job!
6/10/2020
Dominic R. VERIFIED CUSTOMER
Hilary was very knowledgeable of both the vehicle (RX350) and services required to keep them in fine condition. She was very pleasant to work with And is an asset to her team.