Joshua listened to my concerns and respected my perspective. He followed through at each step to prioritize my situation.
2/26/2022
Diane O. VERIFIED CUSTOMER
Cordial is amazing. He has delivered excellent service with great communication and follow up. Great experience working with him.
2/26/2022
Lynn R. VERIFIED CUSTOMER
They kept me up on the status the entire time and sent video from the technician. My car was also spotless on return.
2/26/2022
Katie M. VERIFIED CUSTOMER
Cordiss was very informative and attentive to my needs. Great customer service skills.
2/26/2022
Dennis G. VERIFIED CUSTOMER
Appreciate Josh putting in extra effort to ensure my concerns were addressed and I was treated fairly.
Thanks Josh!
2/25/2022
Jennifer O. VERIFIED CUSTOMER
Metro Lexus always does a wonderful job.
2/25/2022
Deanna W. VERIFIED CUSTOMER
Always a job well done
2/25/2022
Raymond H. VERIFIED CUSTOMER
Always excellent service
2/25/2022
Kathleen D. VERIFIED CUSTOMER
Jeff was excellent He explained everything Your team is excellent
2/25/2022
Regina H. VERIFIED CUSTOMER
Excellent service experience with Joshua Jancha
2/24/2022
Karen N. VERIFIED CUSTOMER
Joshua was very friendly and personable. He made me feel comfortable at the dealership. He kept me updated on the service of my car and even walked me out to my car when my appointment was complete. I would hope to have Joshua as my service person the next time my car is due for maintenance.
2/24/2022
Marc C. VERIFIED CUSTOMER
Everyone at Metro Lexus went above the call of duty to ensure that all of our service needs were met. The frustration of a damaged tire and huge inconvenience has been completely resolved by the superlative management and service teams at Metro. Thank you!
2/24/2022
Not Provided. VERIFIED CUSTOMER
Thank you. Great service.
2/24/2022
Rose P. VERIFIED CUSTOMER
Very satisfied
2/24/2022
Lisa S. VERIFIED CUSTOMER
Cassie was very thorough in her explanations of the issues with my car and the cost to repair it. Went the extra step to explain the remaining warranty on my tires. I was very comfortable with her. Was nice having the option of a female service rep.
2/24/2022
Alan W. VERIFIED CUSTOMER
A wonderful experience as always!
2/23/2022
Annette C. VERIFIED CUSTOMER
Thank you so much for taking care of all our issues, and for an outstanding job on completely satisfying our concerns. Job well done to you and your team in the service department. Greatly appreciated.
2/23/2022
Craig C. VERIFIED CUSTOMER
Friendly, informative, always a positive experience with the service department.