Adam is a keeper!! Very professional!!! Great customer Customer Service Experience!!!
12/21/2024
Scott S. VERIFIED CUSTOMER
Adam demonstrates exceptional customer service. Your service department is fortunate to employ him.
12/21/2024
Coletta M. VERIFIED CUSTOMER
Cordis did a great job for us. Much better than another previous tech
12/21/2024
Linda S. VERIFIED CUSTOMER
Excellent service!!!
12/21/2024
Neil Z. VERIFIED CUSTOMER
Thanks for great service
12/21/2024
Pamala S. VERIFIED CUSTOMER
Jeffrey was very polite and helpful
12/21/2024
Mandu O. VERIFIED CUSTOMER
Professional and no delays
12/21/2024
Dale S. VERIFIED CUSTOMER
Jeff kept me informed and up to date during the entire process. My somewhat dim views of Metro were changed completely by his actions.
12/21/2024
William F. VERIFIED CUSTOMER
All went smoothly, as always
12/20/2024
Michael W. VERIFIED CUSTOMER
Cassie was very helpful and professional in assisting me with my services on my RX 350. Overall excellent and very pleased, thank you
12/20/2024
Richard F. VERIFIED CUSTOMER
I have been very pleased with Metro Lexus from the day I walked in the door. I’ve owned many cars over the years from different dealers and Metro Lexus stands out from all the others.
12/20/2024
Susan M. VERIFIED CUSTOMER
Ian is a great employee and ambassador for Metro Lexus!! He did an example job !!
My only complaint. I wanted to tip him and he would not accept as he stated company policy says he can’t. If I receive GREAT service I like to say thank you to that individual by offering a tip. It is my money and I should be able to say thank you in the way I want. Or company policy should state if he gets 4 stars or above he should receive $50 from Metro tax free!!
12/20/2024
Michelle F. VERIFIED CUSTOMER
Ian was great. He went above and beyond.
12/20/2024
Michelle T. VERIFIED CUSTOMER
I specifically asked to have my spare tire aired up and it wasn’t done. I would have alerted them to this issue but I had to leave to pick my son up from school. The trouble light was on in the dash, I would never give a customer their vehicle back in this state. I’m definitely a bit disappointed in this as now I’ll wind up doing this myself.
12/20/2024
Marty M. VERIFIED CUSTOMER
I’ll be interested in trade-in info near the end of my lease.
Thank you.
12/20/2024
Winifred W. VERIFIED CUSTOMER
Great service
Thank you
12/19/2024
Janice P. VERIFIED CUSTOMER
Everything went extremely well. All of the people who helped me were professional and friendly.
12/19/2024
April V. VERIFIED CUSTOMER
Paul did a great job explaining everything and keeping me updated. Very friendly and professional.
12/19/2024
Ed G. VERIFIED CUSTOMER
Adam was very helpful with explaining the various recommended services.