I appreciate the courtesy extended to me given a recent injury. The gentleman that checked me in was so concerned about my comfort and ability to wait to be checked in. Thank you!
12/19/2024
Edward H. VERIFIED CUSTOMER
Cassie is the best as is your team. Thanks for what u do
12/19/2024
James C. VERIFIED CUSTOMER
Paul made the sign-in and sign-out simple and quick. He was thorough with his explanation of the work to be done and explained the results of the service. Paul was courteous and friendly.
12/19/2024
Phyllis T. VERIFIED CUSTOMER
Service and customer relations were superb.
Thank you to all involved!
Phyllis
12/19/2024
Harold H. VERIFIED CUSTOMER
Jeff Miller communicated well. Excellent customer service.
12/19/2024
Neal N. VERIFIED CUSTOMER
As always, you guys, including Paul did a superb job on my car and provided exceptional service! Thanks again!
12/19/2024
Fedele R. VERIFIED CUSTOMER
Cordis got my vehicle scheduled at a time that worked for me, got the work done in one day, and made the whole experience smooth and easy.
12/19/2024
Albert W. VERIFIED CUSTOMER
Keep up the good work
12/19/2024
Beth El. VERIFIED CUSTOMER
Jeff Miller from Metro Lexus in Cleveland is the best professional advisor I had with my Lexus experience. I am surprisingly that he is not Manager yet. Very knowledgeable and kind worker, very polite. Will buy more lexuses from metro just because of him. Thank you!
12/19/2024
Robert P. VERIFIED CUSTOMER
Jeff is a great knowledgeable person. Answers all questions.
12/19/2024
Yun T. VERIFIED CUSTOMER
yun
12/18/2024
Ralph T. VERIFIED CUSTOMER
Cassie was great.
12/18/2024
Jaime P. VERIFIED CUSTOMER
I went in for an emergency battery replacement. I was also so close to my hundred thousand mile service but I didn’t schedule it yet.
Jeffrey Miller looked into it and told me if I was willing to wait he could squeeze me in for my service
I appreciate all that Jeffrey Miller did for me. He educated me on the battery and an electrical system on my car.
Metro Lexus should be honored to have a gentleman such as Jeffrey Miller employed
12/17/2024
Joan K. VERIFIED CUSTOMER
Very attentive. Listened to issue and gave suggestion. Personable.
12/17/2024
Allexa G. VERIFIED CUSTOMER
Thank you so much for taking care of my NX300 ,it gets me back on the road so I can teach my pre-schoolers!! Thank you again METRO LEXUS!!!!
12/17/2024
Gary P. VERIFIED CUSTOMER
I LOVE Metro Lexus and have never had a less than stellar experience until this time. When my car was delivered it was not completely repaired, due in part I believe to Ian not understanding me or my issue. It took me calling Tysean and walking him thru my problem, that I finally found someone who understood the issue and he is owning it and helping me. Unfortunately now my car has to go back in the shop. But if it gets fixed this time then there will be redemption! I have faith, just waiting for results now.
12/16/2024
Diane E. VERIFIED CUSTOMER
Cordis is amazing! He always goes above and beyond to make sure everything goes smoothly.
12/15/2024
Mark K. VERIFIED CUSTOMER
Always fantastic. I mean always.
12/15/2024
Richard T. VERIFIED CUSTOMER
Paul did his job well above average and is obviously one of the best employees you have!