Smooth, easy process. Everything was explained clearly. Would recommend.
4/4/2026
Bantwal P. VERIFIED CUSTOMER
Service was performed within the time stated. Vehicle was delivered washed & with a full tank of complimentary gas. Thanks for the excellent service by Adam & his team.
4/4/2026
Christine M. VERIFIED CUSTOMER
Good service thanks
4/4/2026
Karen V. VERIFIED CUSTOMER
This service was absolutely wonderful. The staff did a great job. and I will continue to purchase more vehicles in the future. My vehicle is the fifth car I have purchased from your dealership. Thank you again for doing this maintenance inspection.
4/4/2026
Alyson W. VERIFIED CUSTOMER
Thank you for making car maintenance quick and easy!
4/3/2026
Ryan K. VERIFIED CUSTOMER
Paul does a great job getting you in and out, communicating what service will be performed and follow up throughout the day.
4/3/2026
Frank S. VERIFIED CUSTOMER
Travis was professional and honest about my vehicle work.
4/3/2026
Carol C. VERIFIED CUSTOMER
Jeff rocks!
4/3/2026
Jeanette J. VERIFIED CUSTOMER
Always satisfied with your service thank you
4/2/2026
Cody N. VERIFIED CUSTOMER
Jeff was super helpful and great to work with. Unexpected work needed to be done so he quickly found me a courtesy vehicle so I could get back to work. Super knowledgeable about my vehicle and so respectful of my time. 10/10 dude. Give him a raise.
4/1/2026
Madalyne C. VERIFIED CUSTOMER
Unfortunately, I brought my vehicle in, secondary to a rubbing sound. I was charged with a total inspection charge, in addition to reported brake work, that was revealed, post inspection. I wasn’t having any problems with my brakes. It was just the rubbing sound. I was charged a little over $1500.00. After payment, I left with my vehicle, and to my surprise, the same noise existed. I was given a loaner. Travis, called me on Tuesday, with a very sincere apology. Even though he stated that my brakes and front rotors needed replacement, that was not why I brought my car in for service.
4/1/2026
Roseann R. VERIFIED CUSTOMER
Completely satisfied Jeff was great in explaining everything.
4/1/2026
Charles W. VERIFIED CUSTOMER
She was great
4/1/2026
Michael M. VERIFIED CUSTOMER
Jeff Miller is wonderful. Thank you very much Cleveland Lexus for having such a great guy working for you. Also, every time I do a survey like this and hit the submit button it goes blank so you might want to check that part of it out. But Jeff Miller is wonderful. A lot better than this survey. Thank you!
3/31/2026
Rachel H. VERIFIED CUSTOMER
Thanks to Adam and the team for helping to service my NX 200T!
3/31/2026
Stephanie H. VERIFIED CUSTOMER
N/A
3/31/2026
David T. VERIFIED CUSTOMER
He always has his customer’s best interest and provides best options. Also, had my car back to me same day and was expecting day or two. Thank you and to your team!