I’ve been coming to Lexus for car maintenance since 2019. This was the least amount of communication and longest I’ve ever waited for my car to be completed.
4/25/2026
Ryan Z. VERIFIED CUSTOMER
Thank you Jeff for always being courteous and trustworthy. I appreciate working with you as well as your honesty when it comes to servicing my Lexus vehicles.
4/24/2026
Candace B. VERIFIED CUSTOMER
Great and friendly service.
4/24/2026
Rae T. VERIFIED CUSTOMER
Everything was great.
4/24/2026
Erika K. VERIFIED CUSTOMER
Car was towed to Lexus Brookpark at 10 am on 4/22 and I had to wait 2.5 hours on 4/23 for it to be completed. Finally completed at 3:45pm.
Just for a new key fob which should not have taken that long. I was given zero updates as the time ticked by while waiting in the guest area.
4/23/2026
Ivan Y. VERIFIED CUSTOMER
Good! Recommend.
4/23/2026
Kerri B. VERIFIED CUSTOMER
He did a great job!
4/23/2026
Dean V. VERIFIED CUSTOMER
Cassie was wonderful as usual! Truly a professional!
4/23/2026
Jeffery G. VERIFIED CUSTOMER
Jeff Miller does a great job for this dealership! I trust his comments and suggestions and he always treats the customer as a priority!
4/23/2026
January W. VERIFIED CUSTOMER
I would appreciate the opportunity to follow up with you. Please email me at with your availability, including a convenient time and location for us to discuss. Thank you.
4/23/2026
Scott G. VERIFIED CUSTOMER
Very satisfied.
4/23/2026
Peter E. VERIFIED CUSTOMER
Actually, I don’t have the car back just yet, arriving tomorrow. But, I am always treated well by your enterprise. So I’m happy to commend.
4/21/2026
Mark M. VERIFIED CUSTOMER
Jeff is a top notch employee! Always enjoy working with him!
4/21/2026
Daniel H. VERIFIED CUSTOMER
Everything was easy, smooth and done quickly. Very happy customer!
4/21/2026
Charlotte C. VERIFIED CUSTOMER
Autumn was very helpful and the service was completed very efficiently.
4/21/2026
Anabel M. VERIFIED CUSTOMER
Great service!!
4/21/2026
Roseann R. VERIFIED CUSTOMER
Very customer oriented. Pleasant and thorough with my transaction.
4/20/2026
Paola L. VERIFIED CUSTOMER
Extremely knowledgeable, when above, and beyond to provide service to my family.