Nick always provides excellent front end service. He’s a knowledgeable technical service advisor. This was the third visit to correct the same problem, and Nick handled the developing debacle with grace and competence. If it wasn’t for how he handled the situation, there’s a strong chance I’d be taking the car elsewhere for service moving forward.
11/1/2023
David H. VERIFIED CUSTOMER
Josh is a credit to your dealership. He handled my questions and needs with great courtesy and professionalism.
11/1/2023
Ted B. VERIFIED CUSTOMER
Josh was very helpful in assisting in getting my problem alleviated in a timely manner. Appreciated him also initiating a follow-up on a future request. Thankful to the guys in parts as well.
10/31/2023
Ann L. VERIFIED CUSTOMER
Great service and great staff
10/31/2023
Wayne G. VERIFIED CUSTOMER
Always expert and kind
10/31/2023
Joe D. VERIFIED CUSTOMER
Nik, was very professional and patient with my long list of needs.
Nik, did the sales job on selling me new tires… your tire guy never followed up, and when I asked for him, he was off.
I believe Nik deserves an extra bonus for the $6,000.00 dollars maintenance/ service he provided. He was not pushy, more like a consultant. Please note to your sales Mgt: when a customer is looking and asking questions about a new car, that’s a Buying sign. Could have sold me a new car. Joe D
10/31/2023
Nancy M. VERIFIED CUSTOMER
Josh is really a great addition to your team. He is professional, friendly, and knowledgeable.
10/30/2023
David A. VERIFIED CUSTOMER
This was the first time I had the opportunity to work with Zerryck. He was knowledgeable, communicated throughout the day to explore and explain my repair options. Completely satisfied. Zerryck is a great addition to your staff.
10/30/2023
Shelley W. VERIFIED CUSTOMER
Nick was very helpful. He’s a great service technician.
I had four new tires put on and the service department left grease and dirt on the tires and on my rims. I didn’t notice until I got home. I’ll be contacting Akron Canton Lexus to have them clean up my tires and rims.
10/29/2023
Cynthia C. VERIFIED CUSTOMER
YOU SHOULD PROMOTE HIM AND GIVE HIM A RAISE. HE WAS EXTREMELY HELPFUL AND HAS A KIND SPIRIT. THANK YOU!
10/29/2023
Joseph P. VERIFIED CUSTOMER
Nick is the best he’s a great service person takes care of me all the time
10/29/2023
Brenda R. VERIFIED CUSTOMER
Great job, as always! Thank you.
10/29/2023
Patricia L. VERIFIED CUSTOMER
Excellent service! I was very pleased with my salesman and the car that I purchased. The I was very pleased with remodeling of the waiting room and the refreshment area
10/28/2023
Dave B. VERIFIED CUSTOMER
Nick is very professional and very efficient!
10/28/2023
David L. VERIFIED CUSTOMER
Great experience today
10/28/2023
Paul B. VERIFIED CUSTOMER
Nik was very thourough and professional
10/28/2023
Jessica B. VERIFIED CUSTOMER
Excellent communication!
10/28/2023
William D. VERIFIED CUSTOMER
Very courtesy and polite
10/27/2023
Cleveland M. VERIFIED CUSTOMER
All was good on thus past service. Good Job!!
10/27/2023
Robert S. VERIFIED CUSTOMER
The Lexus team from my advisor (Pryce) to check in team are nothing but professional during the entire process. They keep you advised at all times.