Thank you to Pryce and the Lexus team for their professional service. As usual, John Morris was extremely helpful.
10/12/2023
Tresa B. VERIFIED CUSTOMER
I was pleased with your entire team . They were very professional and eager to help.
Thank you
10/12/2023
Cindi L. VERIFIED CUSTOMER
Nike and Norm are the best ever time I come in. Happy to call them my favorite service people.
10/11/2023
Peter S. VERIFIED CUSTOMER
He did a good job
10/11/2023
Sharee D. VERIFIED CUSTOMER
Nick was very helpful and kind.
10/11/2023
Susan B. VERIFIED CUSTOMER
Josh Jancha is a huge asset to your already impressive and comfortable establishment. We had a problem—and were stressed and visiting from out of state with a family funeral looming. He and his colleagues (but particularly Josh) were professional, responsive, reassuring, and efficient. It’s not a pleasure to have a brake issue but it was a pleasure to work with Josh. Our experience with our own area made us worry it simply would not be possible to get the job done quickly—but it was! Grateful and impressed. Thank you!
10/11/2023
John D. VERIFIED CUSTOMER
This was my first Lexus Service experience. It was just as I had heard… A “cut above”… I am VERY pleased.
10/11/2023
Ruth T. VERIFIED CUSTOMER
Such a great service department!
10/11/2023
Mary C. VERIFIED CUSTOMER
Typically great service.
10/10/2023
Mary G. VERIFIED CUSTOMER
I received a request for a Google or Facebook review. Not interested.
10/10/2023
Gary M. VERIFIED CUSTOMER
All good.
10/9/2023
Amanda D. VERIFIED CUSTOMER
The software update did not fix blank screen. 30 minutes after leaving the dealership it went blank and is still blank. This is not a reflection on Nik’s service though. Just a fact that it is not fixed and we were inconvenienced, and paid $175. I left Nik a message for tomorrow morning.
10/9/2023
Sandra B. VERIFIED CUSTOMER
Fast and efficient
10/7/2023
Tami T. VERIFIED CUSTOMER
It took much longer than I was told it would. I was waiting in the dealership. Someone should have let me know there was a delay!
10/7/2023
Steven B. VERIFIED CUSTOMER
Josh was professional and easy to work with
10/7/2023
Rick P. VERIFIED CUSTOMER
Have more communication between showroom and service center.,
10/7/2023
Cindy D. VERIFIED CUSTOMER
Very professional. Pretty impressive. Very smooth process. This was my first experience with the service dept. This is my 3rd Lexus. Since I live in Youngstown my car gets picked up, serviced , then delivered. I needed to go to Canton, so I came to the dealership and had my first experience with the service process, I was very impressed, called my husband and told him how great it was. Thank you