That was the worst service advisor experience I’ve ever had.
Honda owner since 2006.
1/19/2026
Bob C. VERIFIED CUSTOMER
Alan was great, timely communication.
1/18/2026
Linda L. VERIFIED CUSTOMER
Brian was knowledgeable informative patient and kind Great Customer Service skills
1/18/2026
Natalie A. VERIFIED CUSTOMER
Once the valet brought our car back, we noticed the condition it was brought back was worse than when we dropped it off. The car was covered in an oil like residue, including the windows. We have washed the car a few times now and it is still difficult to remove.
I don't appreciate having our car returned in worse condition than it was. I understand the car may become dirty throughout the service, but just to do our best to not leave it in that condition.
Lastly, we were told the fuel pump would be replaced due to the recall. Although there was no confirmation on if that occurred or not.
1/18/2026
Michael T. VERIFIED CUSTOMER
Alan is the best very respectful and always willing to go the extra mile when it comes to serving my car
1/18/2026
Roseanna C. VERIFIED CUSTOMER
Alan listens to all of my concerns and answers all of my questions kindly and professionally.
1/18/2026
Ken M. VERIFIED CUSTOMER
Micah understands owner’s concerns and has the tech expertise to be able to explain what needs to be done.
1/17/2026
Theresa M. VERIFIED CUSTOMER
My service guy was good kept me updated give him a 10 whe
my car was done the only thing is when you take a car to service it at a dealer ship they would wash the car like detail it and you guys didn't have any one to do this at this loction but how do you guys wash the cars when they come in this us the only thing im upset with tu
1/17/2026
Kaeli V. VERIFIED CUSTOMER
I was disappointed with my experience. The service representative was dismissive toward me while being friendly with coworkers, and I felt ignored when I arrived. When I followed up three hours later about a routine oil change, I was told it was still in progress, yet I received a notification immediately after stating my vehicle was ready.
1/17/2026
Pablo T. VERIFIED CUSTOMER
great service awesome employees
1/17/2026
Jessie G. VERIFIED CUSTOMER
Allan is great at what he does. He knows his stuff and has great customer service skills. He takes care of all 3 of my Honda vehicles. He is my go to guy and he is why I go to Right Honda. He is honest and an all around good guy. He deserves a raise and a promotion.
Dr. Jessie G
1/17/2026
Mira O. VERIFIED CUSTOMER
Verri satisfied with service! !
1/17/2026
Kirstin F. VERIFIED CUSTOMER
Kelsey is always great to work with. Very kind and always delivers great service. Thanks again for a nice visit!
1/17/2026
James S. VERIFIED CUSTOMER
Alan McKenna was the best. He updated, me extremely personal, and professional. He will always be my service representative.
1/17/2026
Regina R. VERIFIED CUSTOMER
Alan was great, as always, with his service.
1/16/2026
Lesley C. VERIFIED CUSTOMER
Jeremy Wall was amazing to work with. He really took the time to listen to the issues I was having with my car, made the rental car process easy, and was incredibly friendly throughout the entire experience. He went above and beyond to make everything stress free. I had such a great experience and will absolutely be using this Honda dealership for all of my future car needs, including my next vehicle purchase.
1/16/2026
Christine F. VERIFIED CUSTOMER
Fast friendly service.
1/16/2026
Bambi G. VERIFIED CUSTOMER
Alex was very professional and detailed video was provided and explained to me right on my phone. Thank you.