Normally, when I drive the 2 hours to Phoenix to have my truck serviced, they do a full inspection and wash the vehicle before retuning it to me. This time, they changed the oil and that was it. I received no information on the fluid levels, tire pressure and wear, no check of the timing belt……. I received the bill and was told I need about $1900 of work based on the current mileage. Not because someone checked the timing belt, fluid levels or anything else. I should have stayed home.
1/24/2026
Noreen P. VERIFIED CUSTOMER
Ken was great with communication and explaining all that was neeee to be done to keep my car safe
1/24/2026
Marshall H. VERIFIED CUSTOMER
It should not take two hours to do an oil change and tire rotation. Not should the service advisor display an attitude when I expressed that to him.
1/24/2026
Ronald Z. VERIFIED CUSTOMER
Brian took great care of me. Thanks
1/24/2026
Anna K. VERIFIED CUSTOMER
Steven was great!
1/24/2026
Anaestacia H. VERIFIED CUSTOMER
He was very kind and professional.
1/24/2026
Phillip S. VERIFIED CUSTOMER
Micah is an incredible service advisor.
1/24/2026
Judith P. VERIFIED CUSTOMER
Brian was very easy to work with and he clearly explained to me what to expect.
1/24/2026
Becky D. VERIFIED CUSTOMER
He was professional and friendly
1/24/2026
George W. VERIFIED CUSTOMER
TJ was great
1/24/2026
Christine R. VERIFIED CUSTOMER
Bill always provides excellent service and I have been coming back for years for this reason!
1/24/2026
Ahmad K. VERIFIED CUSTOMER
Alex was very courteous and respectful. He also clarified all my issues.Definately 5 stars for him.
1/24/2026
Jeremy H. VERIFIED CUSTOMER
Alex was great
1/24/2026
Natalia K. VERIFIED CUSTOMER
Brian was a pleasure to work with, thank you for all of your help Brian!
1/24/2026
Raymond U. VERIFIED CUSTOMER
I thought brian was very professional and helpful.
1/23/2026
Diana G. VERIFIED CUSTOMER
Exceptional service!
1/23/2026
Diane P. VERIFIED CUSTOMER
Truc did a great job for me, as usual. My service this time was a little more complicated, but she stayed on top of everything and kept me informed.
1/23/2026
Tom W. VERIFIED CUSTOMER
Thanks Ken
1/23/2026
Matthew G. VERIFIED CUSTOMER
Tj was helpful and answered all my questions in a timely manner. Thank you.
1/23/2026
Falgun J. VERIFIED CUSTOMER
Bought a new car a defect in one of the doors has it sticking out slight and no one can fix it and was told its Honda's problem not Right hondas problem. Was told to go to Bell Honda who has a Honda Body Shop went there and they couldn't do anything about it either said it's under the margin of error for anything to be done was pawned off from Right Honda to Bell Honda and they pawned me off too and the advisor who was helping me at Right Honda didn't even mention it to any of his bosses like he said he would and he just said he forgot 1hen I asked and at the last minute had another adivor tell me just to go to Bell Honda and ask them