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Real Reviews from VERIFIED CUSTOMERS
James H. VERIFIED CUSTOMER
Excellent service by our advisor!
1/23/2026
Sally D. VERIFIED CUSTOMER
Mr Bill Thorton is the best. I’ve been coming here for years and he is amazing should be promoted. Get a raise or a bonus just amazing very professional represents Honda extremely well.
1/23/2026
Sherry P. VERIFIED CUSTOMER
He was great.
1/23/2026
Katheryn T. VERIFIED CUSTOMER
Truc was very helpful and friendly in her dealing with me and my questions.
1/23/2026
Lynne H. VERIFIED CUSTOMER
My new car was recalled for electronics. When I got it back, all memory and presets had been erased. Had I known before hand I could have made notes. In addition, each time I stop and restart the car, I have to reconnect to Bluetooth and AirPlay from the start of the settings. Sometimes, my responses don’t “take” and I keep looping thru the same question. Big waste of time.
1/23/2026
John F. VERIFIED CUSTOMER
Bill was excellent!!
1/23/2026
Lexie V. VERIFIED CUSTOMER
He was super nice! Great at explaining everything I need done to my car and stayed in great communication while my car was in service.
1/22/2026
Alicia K. VERIFIED CUSTOMER
Bill did an outstanding job with his customer care. I was well informed and treated well. Much appreciated!
1/22/2026
John B. VERIFIED CUSTOMER
Service was good but rep told me car was ready when it wasn't. Had to wait an additional 20 minutes while they retrieved it.
1/22/2026
Diana T. VERIFIED CUSTOMER
I took my car in for a service due to a failure in the braking system. However, instead of repairing the brakes, they replaced the filter, performed a wheel alignment, and recharged the battery. I do not understand what any of that has to do with the braking system issue. I had to pay for services that should not be my responsibility, as the problem should be covered under the vehicle’s warranty—the car is not even 8 months old. Additionally, it has only been two days since the vehicle was returned to me, and parts of the lining that they worked on are already coming loose. I will have to take the car back again, which takes time away from my work and negatively affects my professional and family responsibilities
1/22/2026
James S. VERIFIED CUSTOMER
Brian was great!
1/22/2026
Cindy W. VERIFIED CUSTOMER
Ken Lewis was fantastic. Had a great experience. Would recommend him again.
1/22/2026
John B. VERIFIED CUSTOMER
Two and a half hours for oil change & tire rotation even with an appointment. No indication that having made an appointment made any difference in wait time.
1/22/2026
Wisdom D. VERIFIED CUSTOMER
I already have a quote. Thanks
1/22/2026
Fred I. VERIFIED CUSTOMER
Chris was a professional attendant to my Ridgline. He was great about telling me the problem that needed to be taken care of. He is truly 100% professional! Thank you, Fred
1/22/2026
Sarah P. VERIFIED CUSTOMER
Excellent service! Thank you Honda associates..you're the best!
1/22/2026
Justin R. VERIFIED CUSTOMER
Ken Was awesome… the new computer system was a bit glitchy though.
1/22/2026
Matthew K. VERIFIED CUSTOMER
Truc is absolutely incredible. She is honest and accurate about pricing. She tells me what maitenance to expect soon. She is incredibly kind and gives me breaks when appropriate. She knows everything and always gets me in for service immediately when I need it. Truc and the staff are the best, fastest, most honest dealer I have ever used. When my car does die I will get another from this dealer bc of the service. Thank you Truc
1/21/2026
Nancy B. VERIFIED CUSTOMER
Great job Brian kept me informed on repairs and costs Pleasant interactions Thank you!
1/21/2026
Susan H. VERIFIED CUSTOMER
Very pleased and great to deal
1/21/2026