Alex was great, I was told different issues and potential problems for honda pilot. He was considerate and professional!
12/11/2025
Lu J. VERIFIED CUSTOMER
Thanks for your help. I really appreciated.
12/11/2025
Hyun S. VERIFIED CUSTOMER
He tried to take care of things quickly even though he was busy.
12/11/2025
Patricia G. VERIFIED CUSTOMER
Brian receives 6 stars out of a maximum of 5.
Many thanks for the timely communication and overall fantastic level of service Brian.
12/11/2025
Suellen R. VERIFIED CUSTOMER
Alex was completely attentive & professional in making sure my car repair and maintenance issues were adequately assessed and addressed. May return for an optional repair which is very expensive. I thank him for his consideration to my needs.
12/11/2025
Kiron. K. VERIFIED CUSTOMER
alex was great to work with kept me updated on the vehicle and was promised on time
12/11/2025
Stewart L. VERIFIED CUSTOMER
Ken was excellent but it should not take 2 hours and 20 min for an appointment for an oil change and an inspection
12/11/2025
Jamie S. VERIFIED CUSTOMER
Always enjoy Bill's expertise and help.
12/11/2025
Sharon C. VERIFIED CUSTOMER
Alan is always great. He is one of the reasons I keep bringing my car back to Right Honda for service.
12/11/2025
Janice S. VERIFIED CUSTOMER
Had a ton done at the dealer in Maine and came for routine service and was told there is more to do! Confusing! Nothing was said about spark plugs in Maine so who do I trust. New timing belt, fluids flushed and now these issues.
12/11/2025
Victoria P. VERIFIED CUSTOMER
Truc is consistently amazing. Cannot recommend working with her enough!! I know my car is in good hands at Right Honda.
12/11/2025
Hannah S. VERIFIED CUSTOMER
Exceptional customer care
11/21/2019
Len D. VERIFIED CUSTOMER
Fabian has been my service advisor for a long time. He understands customer service excellence and very responsive.
11/19/2019
Brendan H. VERIFIED CUSTOMER
Fast, effective service.
11/18/2019
John K. VERIFIED CUSTOMER
I dropped off my car for my 11:30 appointment and was told by Fabian that it should be ready in about an hour but he would call. Two hours later, and no call, I went back to see if my car was ready. I was told by a young woman that Fabian has left for the day. What??? I was told to go to the cashier to see if my car was ready. What???? The cashier said it was ready and on the invoice Fabian had written that he called. He did NOT.
This level of service is unacceptable and if Fabian left for the day I should have been notified and have been given another service advisor. Obviously Fabian simply doesn’t care.
11/18/2019
Jodi R. VERIFIED CUSTOMER
I dropped off a spotless car and it was returned with spots all over it. I was not made aware that it was going to be washed I would have said not to do it. I would like it put in my file to never wash my car. it's clear the car washers have no pride in their work. I understand the driver side seat may need to be adjusted depending on who's driving it around the dealership but the fact that it was adjusted and then set into memory was disappointing. I had to readjust the seat and reset it to match my key fob. Lastly when the car was returned to me the heater was put as high as it could go on full blast. I'm not sure why that would have been done and why it wouldn't have been turned off before delivering me the car. I did like Bill as my service advisor I found him friendly and informative with the exception that my car was going to be washed.
11/17/2019
Yvonne J. VERIFIED CUSTOMER
Alan was helpful in getting me to work and provided excellent customer service.
11/17/2019
Yvonne J. VERIFIED CUSTOMER
Fabian was very efficient and provided helpful information. He is always professional and friendly.
11/17/2019
Alex K. VERIFIED CUSTOMER
Excellent service as always. Thank you!
11/17/2019
Kallie M. VERIFIED CUSTOMER
Great visit came in took care of everything. Was super professional and will not take my car anywhere else!!!