Accomodated and explained to me what's been going on with my car
2/1/2026
Mary P. VERIFIED CUSTOMER
Ken was a pleasure to work with!
2/1/2026
Vennecia A. VERIFIED CUSTOMER
The total wait time for the oil change was exceptional and the staff was friendly.
2/1/2026
William H. VERIFIED CUSTOMER
I really enjoyed the great customer service I received from Alan McKenna. I have been a loyal customer for over 25 years at right Honda and bought 4 civics from there and always service them with Alan. Thank you for the great customer service.
2/1/2026
Robert S. VERIFIED CUSTOMER
I have been a customer at Right Honda for over 15 years for service and sales and have never been disappointed
2/1/2026
Daniel R. VERIFIED CUSTOMER
Bill does an outstanding job! He greets me after years/months as if l am his most favorite customer. That preparation and warmth go a long way in building customers confidence and loyalty.
1/31/2026
Thomas B. VERIFIED CUSTOMER
Ken did a great job explaining everything to us. He was very knowledgeable and delivered on all expectations.
1/31/2026
Larry S. VERIFIED CUSTOMER
Some of the repairs he suggested needed repaired had just been completed by another service Co. I was not happy with that at all.
1/31/2026
Collin L. VERIFIED CUSTOMER
The experience of servicing my vehicle at Right Honda made me want to purchase a vehicle from Right Honda. No funny business from the service department, kind staff, and a timely repair. It felt right ????
1/31/2026
Wendi M. VERIFIED CUSTOMER
Call me & I'll explain.
1/31/2026
Carolyn A. VERIFIED CUSTOMER
Thank you for your help today!
1/31/2026
Debra J. VERIFIED CUSTOMER
He was great i always work with him
1/31/2026
Michael. J. VERIFIED CUSTOMER
Alan took care of some confusion regarding the oil change and made it right
1/30/2026
Anton, Ronald. VERIFIED CUSTOMER
Brian was helpful,thoughtful and offered his help with all of my questions I am very sorry to hear that he no longer works for you. A bad management decision I think.
1/30/2026
Katherine H. VERIFIED CUSTOMER
Alan has been wonderful to work with for many years.
Customer surveys are a terrible way to evaluate employees. You should read: "Don't Let Metrics Undermine Your Business" is a seminal article by Michael Harris and Bill Tayler, originally published in the September–October 2019 issue of Harvard Business Review. It warns leaders about the "surrogation snare"—a psychological trap where employees (and managers) mentally replace a complex strategy with the simple metrics used to measure it.
1/30/2026
John C. VERIFIED CUSTOMER
Micah had to handle a difficult situation on my behalf. He stepped up and owned the situation in a way that let me know he had my best interest. Unbelievable because I was not pleased when I learned that the screen that was ordered in June had been sent back. I appreciate what Micah did to interceded.
1/30/2026
Sarah B. VERIFIED CUSTOMER
I've had a few bad experiences since my service advisor left. I'm grateful to say that you hired Brian who has stepped in nicely for Daniel. He was so kind and patient and listened to the problem that I'm having with my 2025 pilot. It's rare to find and honest person who still has a good heart. Like always, I will return.
1/30/2026
Kayla S. VERIFIED CUSTOMER
I had a great experience with Honda Service. The staff was friendly, professional, and took the time to explain everything clearly. My service was completed efficiently and on time, and I felt confident my car was in good hands. I really appreciate the honest and reliable service. I will definitely be back.