Ken easily helpful, polite, and provided updates and advice. I appreciated his help
1/14/2026
Thomas M. VERIFIED CUSTOMER
Chris was awesome, made everything streamlined and easy. Appreciated all the help and communication.
1/14/2026
Maria C. VERIFIED CUSTOMER
Amazing special the person the name Alex he are to professional y very nice person
Thank you
1/14/2026
Dean Y. VERIFIED CUSTOMER
Alan is a terrific service advisor and very simply, I trust his advice and recommendations on what services my vehicle needs. That has to be the ultimate compliment that you can offer a person.
1/14/2026
Kimberly F. VERIFIED CUSTOMER
Brian is wonderful. We didn’t have much contact, however what conversation we had was very pleasant and professional.
1/14/2026
Mary E. VERIFIED CUSTOMER
All good. Wish you had more mechanics so a person did not have to arrange pickups.
1/14/2026
Bruce M. VERIFIED CUSTOMER
Great customer service as always
1/14/2026
Karen F. VERIFIED CUSTOMER
Ken was very personable , answered my questions and explained the services done to my car.
1/14/2026
Richard D. VERIFIED CUSTOMER
Excellent service! Brian Ferrel was the best.
1/13/2026
Danielle W. VERIFIED CUSTOMER
Alan McKenna is absolutely the best!!! He is reason I drive to Scottsdale to service my car. He has been informative and so helpful over the years! As long as Alan is there, I would never go anywhere else!!!
Thank you! Danielle W
1/13/2026
Diane V. VERIFIED CUSTOMER
Brian was very professional and answered all my questions. Appreciated answers to my questions about my husband’s car purchased shortly after my purchase. Only concern, it seems the tires were overfilled and it is running a little rough. PSI should be 32, tires filled to 36. Also, when tires were rotated, I was not informed of the position of the bad tire that needs to be replaced. Otherwise, a good experience.
1/13/2026
Bradley H. VERIFIED CUSTOMER
Have not been advised on status of the complete work taking place. No insight on front left suspension. Leaving car overnight. Dropped off at 7am. Traveling tomorrow for work so I’m unable to pickup tomorrow. Shooting for Wednesday but again, no discussion on findings or schedule moving forward.
1/13/2026
Hans O. VERIFIED CUSTOMER
Waited 2-1/2 hours for scheduled oil change After multiple requests for an update was informed it would take another 45 to an hour. I left without my oil change. Taking my service and future Honda purchases elsewhere.
1/13/2026
Diane M. VERIFIED CUSTOMER
I'll be happy to fill out a survey.
1/13/2026
Jeremy C. VERIFIED CUSTOMER
Chris gave us the highest level of service from start to finish. We were very happy with the service
1/13/2026
Lesle S. VERIFIED CUSTOMER
Truc is wonderful to work with. I’ve never felt more personal attention than now that I’ve been working with her. She’s amazing!
1/13/2026
Linda T. VERIFIED CUSTOMER
I sat in the waiting room for5 1/2 hours for an oil change. I forgot my phone but Ken said he would come find me. It was very busy. When I hadn’t heard anything by 1 pm (I arrived at 10) I asked a female rep for help. She said your rep is over there. I said I was in the waiting room and she said she would page him. I heard the page with customer waiting. Never came. I finally found him at 3:30 and my car had been ready since noon. Never came to tell me. He said, oh sorry. I text you and called you. This after he had told me he would come find me. I have leased two cars from you both with service packages. I would have had better service at Jiffy Lube.
1/12/2026
Gayle P. VERIFIED CUSTOMER
Micah was very nice to work with. Explained everything. Thank you.
1/12/2026
Paul M. VERIFIED CUSTOMER
It's always difficult to know if the additional service recommended is really necessary. My $200 service ballooned to $1400.