When I scheduled the appointment, I was under the impression that I was gonna get a security system installed, interior protectant, a key fob and oil change, but Micah told me that on weekends those don’t happen often, but he went above and beyond by finding out that the interior protection can be done on the weekend and he spoke with his manager to get a backup key fob in order so I was very appreciative of him doing that for me, and he was very efficient and got it all done in a timely manner where I wasn’t waiting at the dealership for too long. He also got me a lyft to and from dealership and he also got me scheduled to get the security installed. I understand that there’s a lot of miscommunications between each department, but he handled it very well and helped me out a lot.
1/12/2026
Marilyn W. VERIFIED CUSTOMER
He was great and answered all my questions.
1/11/2026
Arsenia P. VERIFIED CUSTOMER
She’s very professional and accommodating. I will contact her again in my future car service.
1/11/2026
Sabra O. VERIFIED CUSTOMER
Truc is wonderful! Always goes the extra mile to help! Sabra O
1/11/2026
Gail T. VERIFIED CUSTOMER
I had issues with a routine oil change. Ken Lewis absolutely went over and above expectations to make sure the issue was resolved. His customer service and professionalism was excellent. He cares about the customer which is rare in this day. Thank you again, Ken.
1/11/2026
Bill H. VERIFIED CUSTOMER
Okay thank you.
1/11/2026
Kristine B. VERIFIED CUSTOMER
Very satisfied with my service at right Honda !
1/11/2026
Lisa D. VERIFIED CUSTOMER
Bill Thornton is amazing ????!
1/11/2026
Veronika H. VERIFIED CUSTOMER
Did not follow my request to call about estimate,wanted to hold my car back for 3 days
1/11/2026
Megan F. VERIFIED CUSTOMER
I was told by Honda that it was imperative that I replace my tire due to a nail puncturing through my front right tire. Not quite understanding, as my tire light had yet to come on, I left and took my vehicle to Big O’s tires. Big O’s were able to remove the nail for free - no tire replacement necessary. The nail had not even punctured the tire. There was no hole. I’m so disappointed with Honda attempting to pressure me into buying a $246 tire when it was an easy, cheap fix. I feel extremely misled and distrusting of my dealership experience now.
1/11/2026
Emily H. VERIFIED CUSTOMER
Great job!
1/11/2026
Jenny M. VERIFIED CUSTOMER
False information provided about status of vehicle
A repair was urgently recommended
Declined
Two other tests showed battery was working effectively
1/11/2026
Jack G. VERIFIED CUSTOMER
Bill Thornton is the best. I am not looking forward to him retiring someday...
1/10/2026
Amber R. VERIFIED CUSTOMER
Truc was amazing!
1/10/2026
Joanne K. VERIFIED CUSTOMER
Great customer service
1/10/2026
Ann L. VERIFIED CUSTOMER
Excellent and fast !
1/10/2026
Kurt V. VERIFIED CUSTOMER
Kelsie was great. Just wish I wasn’t waiting for almost 4 hours for an oil change & alignment.