Alan is a knowledgeable, thorough and courteous professional.
5/3/2026
Fred M. VERIFIED CUSTOMER
Christopher was good, he explained what had to be fixed and got it done in the same day. He also found a discount. But Honda does charge alot for the service.
5/3/2026
Jack B. VERIFIED CUSTOMER
Very happy with Justin. He did a nice job keeping me informed while working with a very busy schedule. He is a great credit to you team.
5/3/2026
James E. VERIFIED CUSTOMER
Steven is a superb service provider: Always pleasant, insightful, and professional. His many stellar qualities/abilities make him a great representative of Right Honda!
5/2/2026
Joseph R. VERIFIED CUSTOMER
It was a job well done.
5/2/2026
Daniel W. VERIFIED CUSTOMER
The problem that brought me to Right Honda was solved/corrected. What I did not learn was what would have happened if I had ignored the noise and not brought the Civic in. Micah Smith did a great job explaining what needed to be done and how long it would take.
5/2/2026
Ron B. VERIFIED CUSTOMER
mistake, I selected the wrong entry, Bill Thornton is an excellent service advisor, and I was totally satisfied with my experience
5/2/2026
Jack H. VERIFIED CUSTOMER
I was told it was almost done when he called me around 4pm. I came at 5pm and they said just wrapping a few things up on it. Then Alex said he was leaving and someone else would take care of me. At 5:45 I went back to the desk and there was only 1 rep left. He was helping someone else then asked if I was waiting on a car. No one came to get me and the estimated time was way longer than I was told 3 times. I had the car there for 5 hours plus 1 after I was on my way. Poor customer service. Everyone was nice but the execution was not there for getting me out of there. There’s no telling how long the car was done before I went and asked.
5/2/2026
O VERIFIED CUSTOMER
Great service and assistance as always! Alan definitely is my trusted service educational provider for over ten years now ????
5/1/2026
Michael W. VERIFIED CUSTOMER
He’s awesome to work with.
Very capable, kind and considerate.
Work always done spot on, no issues whatsoever.
5/1/2026
Eliazer G. VERIFIED CUSTOMER
Todo el trato fue bueno con respeto y cordialidad
5/1/2026
Gretchen H. VERIFIED CUSTOMER
Expected max 2 hour service took over 3 hours. End result was satisfactory but timeline was way off. I would have hoped that appt wouldn’t be scheduled if service center was that backed up. Appt was scheduled with rep for 9:45. Appt was made at 9:15 for electronics reset.
5/1/2026
Stephanie N. VERIFIED CUSTOMER
I have had HORRIBLE experiences with Right Honda previous to this. I did not want to come, but had a recall and a warranty issue that could only be done by the dealership. When I arrived, I snapped at TJ and told him how frustrated that I was with Right Honda and how I did not want to do anything besides the warranty and the recall. He took it professionally, and then was considerate of my needs throughout the remainder of the visit. He asked questions to ensure that he understood what I wanted, made sure I gave consent on decisions regarding g my vehicle and the service was done well.
5/1/2026
Michael L. VERIFIED CUSTOMER
I think that Alex did an outstanding job both with the work provided and with educating me on what needed to be done and keeping me informed of the progress. I was very happy with the service
5/1/2026
Sharon D. VERIFIED CUSTOMER
Thank you
5/1/2026
Mitchell N. VERIFIED CUSTOMER
My service representative, Steven was excellent to work with.
5/1/2026
Merit (. VERIFIED CUSTOMER
The best in Arizona!
5/1/2026
Elizabeth B. VERIFIED CUSTOMER
Friendly, personable, and forthcoming with what is needed. I greatly appreciate knowing I will be informed of everything my car needs and having it fixed.