Right Honda Auto Repair Service

Ken was who checked me in he was the best from beginning up to now he end checked in on me the whole time I appreciated the great service thanks again Ken keep up the great work

Excellent customer service from Alan. Hats off to the technician who did a great job with multiple tasks. There were no attempts for up-selling. Everything was transparent.

Bill is always great and the waiting area is very pleasant. Thanks!

TJ & Jeremy were cool & helpful!

Thank You! Brian Was Great! Everything was done so Professional! Much Appreciated! Excellent Service

Ken was amazing and took great care of me and my car! Thank you so much!

Great service

Alan McKenna is absolutely the best, & takes awesome care of his customers. I couldn't give him higher praise. Thank you!

Brian is a perfect addition to your service team. I appreciate his honesty. Right Honda's new service breakdown sheet and video camera inspection definitely are huge improvements. Thank you for the improvements!

As usual, Alan provided great customer service!

Excellent customer service!!!

I wanted to follow up on today’s service for my 2022 Acura MDX. There were several issues that left me frustrated: • I specifically declined the alignment after discussing it with the advisor (tires were estimated to have ~15k miles left, and I’m planning to replace them soon anyway). Despite that, a tire rotation was performed without my consent or request while I was picking up the vehicle. I appreciate the refund, but this shouldn’t have happened. • Pricing inconsistency on the air filter: Today the cabin air filter was quoted at $80 (which is very easy to change myself). When I checked my September quote, the engine air filter was only $40. This seems high for a simple part. • On the other recommendations: The decarbon flush / throttle body service ($230.70) was not something I was comfortable with. No specific symptoms, codes, or visual evidence of buildup was shown for my well-maintained vehicle, and it felt like an unnecessary upsell. I also had questions about the alignment recommendation without clear uneven wear noted. • Overall, I rely on you for honest, needed maintenance on my MDX (I keep up religiously, as with the recent timing belt service). I expect recommendations and pricing to be transparent and based on my car’s actual condition rather than standard packages, and for any work to be approved by me in advance. I have taken my car here for sometime as Scott was a mechanic and there were advisors I trusted. Not sure if you were bought out by a PE firm but I am not happy with your recent change. It’s predatory and just downright dishonest.

Chris Mcgee was very professional and helpful with my servicing needs. Right Honda should be proud to have him as an employee, Thank you. Clelia S

Alan is excellent

Alex was so friendly and took the time to explain everything to me. He offered me a few things to do to make my car run more smoothly and increase longevity and we ended up doing some of those things. He explained the pricing and the services recommended and let me chat with my husband. He didn’t make me feel rushed, nor pressured. I hope I will get Alex again on my next service appointment.

Need yo speak with someone!

To have my 2023 Honda oil changed too almost 3.5 hours...That is too long to get this work done...Ken was quite professional and apologized...and took off the labor cost to replaced an under carriage shield...Appreciated that gesture..

Bill is the best very knowledgeable helped me out with a coupon. Just a very good experience all around.

Brian is a good listener and he’s very kind. I didn’t like waiting nearly three hours to learn that Right Honda didn’t have the part to repair my vehicle. This is a flaw in the process, I believe. No fault of Brian. I love my vehicle. Thank you.

Chris was AMAZING!! Besides being beyond nice, he explained everything and listened to all my concerns and answered every question with a smile. And the best thing was I dropped my car off early and got a phone call it was done before my actual schedule appointment! The company is lucky to have someone with such good customer service!