Rep was very kind and thorough. Overall great experience at the dealership.
6/7/2026
Heather L. VERIFIED CUSTOMER
I was not informed me car was done and service advisor left and I sat in waiting for over 2 hrs
6/7/2026
Jeffrey B. VERIFIED CUSTOMER
They took to long at the valet. 30 minutes. Other customers got theirs in five. They forgot about me. I had to ask again.. then it came out after five minutes. Made me late for an appointment.
6/6/2026
Sandy M. VERIFIED CUSTOMER
David was great. He was very upfront of what was happening. The lift decided it wanted to make may car into chitty chitty bang bang and not let it down. David offers a car for me to use, didn’t really need, so I have an oil change for later. It is not the problem but how it is handled. David was exceptional in the way it was handled. And you valets be.were all very outgoing and friendly. The one thing… I had no service on my cell inside the waiting area. The outside patio had wonderful cell service, but it was 105 outside. The shuttle driver was very kind too, though I didn’t not use the service he was friendly and remembered me from one day to the next. Just a good group of people.
6/6/2026
Capri B. VERIFIED CUSTOMER
Both recall items were fixed and they found and fixed the problem we have been having with the tailgate that three dealerships said was working fine. Grateful they solved this additional problem and got all work done timely.
6/6/2026
Edwin R. VERIFIED CUSTOMER
Give Matt a raise! He is very good!
6/6/2026
Crilen S. VERIFIED CUSTOMER
Gracias Orlando es una gran persona y un buen profesional
6/6/2026
Debra C. VERIFIED CUSTOMER
Took too long. I wouldn’t have waited.
6/6/2026
Gary C. VERIFIED CUSTOMER
Thanks Orlando. You're The Man
6/6/2026
**** J. VERIFIED CUSTOMER
The service was superb
I was treated with such respect and care by Adrian Jaramillo. He should be your employee of the month. My next service I will be requesting him.
6/6/2026
Kate S. VERIFIED CUSTOMER
I was unhappy with the customer service. I sat for over (3) hours with no update on my car. When I asked they told me the car was not even looked at yet-I would been sitting there all day/night until close if I didn’t ask. They then told me it would not be ready until the next day. I was told it would be ready by 10:00am. Arrived at 10:00 to be told service was not complete. Waited until 11:30. The cost of the service was very unexpected. Was quoted $170.00. Ended up being over $1100.00. Very disappointing experience.
6/6/2026
Bangma W. VERIFIED CUSTOMER
Really good service
6/6/2026
Tina M. VERIFIED CUSTOMER
Roger Terp is a friendly, reliable, and knowledgeable team member. I can always count on him to do an excellent job.
6/6/2026
Jason B. VERIFIED CUSTOMER
I've had a few different svc advisors in the past and the two times David has helped me has been great. He's been super helpful answering my questions and knowledgeable about any needed repairs.
6/5/2026
Joseph M. VERIFIED CUSTOMER
Service was fast, the service advisor was very communicative and I believe that I paid a fair price for an oil change. Thanks, will continue to come back for all services for my tundra.
6/5/2026
Mercedes K. VERIFIED CUSTOMER
Everything handled efficiently and in a timely manner
6/5/2026
James L. VERIFIED CUSTOMER
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6/5/2026
Yarron B. VERIFIED CUSTOMER
Not satisfied at all, I have been your customer since you opened the doors, never has such expirience. Would provide more info in a call .
6/5/2026
Brandon H. VERIFIED CUSTOMER
Was recommended against doing the $300 25k service packet that I discussed doing with Lucas upon me coming back in for my 30k service. During service was recommended that I needed $1200 dollars in service repairs. Felt like someone was trying to take advantage of my lack of knowledge. When car was brought back after tire rotation and oil change, oil light was still on and no one knew if the oil change was actually completed. Got in my car and it smelled like gas for the next 2 hrs upon driving. Had to take to car wash to get rid of smell. Very unsatisfied. I actually am contemplating not coming back due to this experience.
6/5/2026
Stephen T. VERIFIED CUSTOMER
Service technician went out of her way to accommodate what we needed.