Roger was very thorough and knowledgeable and easy to communicate with. There does seem to be a problem in your system though as it did not recognize my vehicle as having been there for service numerous times though. The AI assistant scheduled my service appointment. Could this be the reason the system is not fully integrated? People are great. System needs work.
4/18/2026
Dennis B. VERIFIED CUSTOMER
Excellent customer service. Vehicle was ready at the promised time.
4/18/2026
Pamela K. VERIFIED CUSTOMER
Same day appointment, part ordered, service completed next day by 10am, everyone polite, efficient, respectful, all good
4/18/2026
Francisco P. VERIFIED CUSTOMER
Thanks for the good customer service.
4/18/2026
Kelly M. VERIFIED CUSTOMER
Enrique was helpful, courteous and honest. He was a pleasure to work with.
4/18/2026
Cheryl M. VERIFIED CUSTOMER
Enrique was great. Nearly three hours for an oil change is unacceptable
4/18/2026
Mark H. VERIFIED CUSTOMER
Enrique did a great job today. He always takes good care of me which is why I keep returning.
4/18/2026
Guido D. VERIFIED CUSTOMER
It was good so far,and very quick to respond the service needed by the client.My car was done immediately before the time given.
4/18/2026
David Z. VERIFIED CUSTOMER
I live in Gilbert. I bought my vehicle at Wright Toyota. I will only take it to Wright Toyota. I like the people they’re very polite, very knowledgeable and have always explained to me anything that was going on with my truck when I was having it serviced great people.
4/18/2026
Michael T. VERIFIED CUSTOMER
I was sad to hear that toyota got rid of free oil change and checkup.
Also it would be nice for a veran discount on tires.
Also Cody did a great job as usual.
4/18/2026
Jessie M. VERIFIED CUSTOMER
Tim has always been the best. Kind, honest,and makes you feel like a priority. He is straightforward and explains any issues or needed repairs very clearly. I only trust him as a service manager and I wouldn't go anywhere else.
4/18/2026
April L. VERIFIED CUSTOMER
Ended up having to leave my car overnight despite dropping my vehicle off at 9 AM. I understand it had more service to do but I received no communication, I had to reach out to the dealership. After Adrian said he would reach out to me the next morning, he never did. I had to reach out to the dealership, and I was sent to voicemail twice before finding out Adrian took the day off. My car was not done til almost noon the next day, which I also received no communication about. I found out when I went into the dealership to retrieve my key card.
4/18/2026
Mary S. VERIFIED CUSTOMER
Roger took the time to research the maintenance my car needed and explained everything to my satisfaction. He kept me informed on status throughout the day. Competent, friendly, and professional.
4/17/2026
Glen R. VERIFIED CUSTOMER
Great service. Thx
4/17/2026
Leslie B. VERIFIED CUSTOMER
Adrian was super helpful!
4/17/2026
Rafael S. VERIFIED CUSTOMER
Orlando is awesome and would highly recommend him to family and friends.
4/17/2026
Kyle S. VERIFIED CUSTOMER
Adrian was awesome. My insurance was being a huge PITA and Adrian managed the whole thing beautifully. He even noticed that my vehicle was due service soon and took care of that while the car was in his care. ADDITIONALLY, they also took care of an open recall and a sunshade that was defective. Truly excellent, encompassing service.
4/17/2026
Sandy O. VERIFIED CUSTOMER
Jr is the best
4/17/2026
Karen D. VERIFIED CUSTOMER
Was very happy with the man that helped me! (Can’t spell Enrique????)
4/17/2026
Floyd M. VERIFIED CUSTOMER
Great service delivery. Great to reconnect Roger, after a long hiatus for safety warranty work on our 2020 Camry.
Floyd