I’m supposed to be a Concierge Client. I made an appt and it took me 2 hours to have my oil changed.
4/25/2026
Amy T. VERIFIED CUSTOMER
There was an issue with the glove box after they replaced the cabin filter. The pin holding the box got cracked. I told my service provider about it, he told the service manager, and they replaced the box. Great customer service. My service agent even did the exchange himself in front of me. Thank you.
4/25/2026
Kathleen B. VERIFIED CUSTOMER
As always, my service was quick and seamless. Adrian heard my concerns about my noisy brakes and ordered replacement parts for my next visit. I live in Chandler but purposely bring my vehicles to Right because the service has always been excellent with all of my Toyota vehicles.
4/25/2026
Gloria J. VERIFIED CUSTOMER
You use ai to make appointments but then when I arrived I did not have an appointment. Service receipt said my tires were adjusted to 36 pounds but they were still at 45.
4/24/2026
Adam R. VERIFIED CUSTOMER
Orlando is the man!
4/24/2026
Nora K. VERIFIED CUSTOMER
David is an amazing person who provides great customer service!
4/24/2026
James H. VERIFIED CUSTOMER
I always have my service with Chris Browning. I'm always very happy with everything, he's communicative and takes care of me in my vehicle just fine.
4/24/2026
Connor S. VERIFIED CUSTOMER
I am filing a complaint about my recent visit. I came in for a key and declined the fuel pump recall because I was short on time. I was still made to wait a few hours, then told the recall was completed anyway without my permission
4/24/2026
Caite C. VERIFIED CUSTOMER
My personal schedule was complete chaos, and between Jr Qasemy & Dave Mohrmann, they got my 90k service done well, done right, and within a timely fashion. Both Jr & Dave went above and beyond, and I am grateful for, and most satisfied with, their expert & professional attention to detail, not to mention, their commitment to excellence.
4/24/2026
Rasoul S. VERIFIED CUSTOMER
Matt is super professional & he is like a friend & Family to me after some 16 some years always helpful & calm ????
Thank you all for great work ????????
4/24/2026
Arlene B. VERIFIED CUSTOMER
Kudos to Roger Terp for outstanding customer service
4/24/2026
Sheldon R. VERIFIED CUSTOMER
Outstanding service. Best ever.
4/24/2026
Linda M. VERIFIED CUSTOMER
Nice to meet Chris and look forward to continued service working with him. Thanks! Linda
4/24/2026
Peter K. VERIFIED CUSTOMER
Lucas rules!
4/24/2026
Mary I. VERIFIED CUSTOMER
I trust Toyota and all their workers. They always treat me and my vehicle with respect. I always see Tim Pafummi, who is always helpful and polite.
4/23/2026
Francis W. VERIFIED CUSTOMER
Lucas did a great job as an advisor
4/23/2026
Yvette M. VERIFIED CUSTOMER
Roger was very helpful and had my car done with minimum wait time.