My first experience with service was really great today. All of the staff were courteous and gave lots of great information. Also thought the facility was nice and clean to do work and keep up with calls and emails. You definitely earned a loyal returning customer. David was so great and he got me out of there in an hour.
6/11/2026
Thomas M. VERIFIED CUSTOMER
Excellent
6/11/2026
James P. VERIFIED CUSTOMER
Junior is always the best
6/11/2026
Krishna R. VERIFIED CUSTOMER
Matt is awesome as always
6/11/2026
Maria F. VERIFIED CUSTOMER
Thank you
6/11/2026
Edward M. VERIFIED CUSTOMER
Junior was great and able to accommodate me even though I got the appointment day mixed up.
6/11/2026
Jennifer B. VERIFIED CUSTOMER
Tim was very helpful with the work, as always
6/11/2026
Sandra V. VERIFIED CUSTOMER
David is always very helpful & polite ????he answers my questions & explains anything I’m not sure of.
6/11/2026
Mark D. VERIFIED CUSTOMER
I thought you might have washed it. I am used to that with my Lexus. Just a small difference between your brands I guess?!?
6/11/2026
Chuck N. VERIFIED CUSTOMER
Now I didn't come back and talk to Tevor or Jr but I had a tie **** the front of my rock shield. Found it on the passenger seat. Not sure why it was inside the truck. Never had a tech move it. So was concerned that something is wrong.
6/11/2026
Jordan I. VERIFIED CUSTOMER
Give everyone a for effort. And what makes me consider buying another Toyota is the sales person Tiffany. However, in all honesty, I’m hesitant to pull the trigger because I also own Lexus Lexus customer service just is so much superior.
You know exactly where to go when you drop off the car. Your set up is confusing. I waited outside finally went in the waiting room until someone came. It’s not like they took forever, but with the heat, you have to be so efficient and think of the customer.. I did get timely text messages that was very efficient. However, when I picked up the car, you don’t know where to go in you’re standing there confused I’m sure I’m not the only one…at Lexus you can tell them ahead of time that you need a car and they give you the same model or a higher model than what you purchased.
6/11/2026
Theresa G. VERIFIED CUSTOMER
Thank you!
6/11/2026
Sukhminder N. VERIFIED CUSTOMER
Thank you for coordinating with my busy schedule and helping with my car seats. It was appreciated!
6/11/2026
Anne F. VERIFIED CUSTOMER
Chris Browning is a delight to work with!
Thank you Chris! :)
6/10/2026
Maryann N. VERIFIED CUSTOMER
Adrian was very professional and friendly. He understood my situation and took care of it.
Very satisfied.
6/10/2026
Ciappi J. VERIFIED CUSTOMER
Awesome job
6/10/2026
Matt M. VERIFIED CUSTOMER
Scheduled an appointment for alignment at 9am. Waited nearly 4 hours for a service that I understand takes well under an hour to complete. The explanation was that alignment was very busy, but then what is the point of scheduling an appointment time. At arrival was told it would be 2 hours which was longer than expected but then was double that.
6/10/2026
Steven K. VERIFIED CUSTOMER
The new electronic service recommendation confused me and I accidentally approved something that I have never have approved in years of services. David was a complete jerk about it. The fact that you try to scam people into oil and fuel lines treatments at a 95% markup is bad enough. The manager laughed and waived the fee as if it was nothing.
6/10/2026
Sheri G. VERIFIED CUSTOMER
We have been fortunate to have Chris Browning as our service advisor for many years. He takes time to explain what is needed and recommends service that is necessary for our car.
6/10/2026
Mark B. VERIFIED CUSTOMER
We are new to the area. This is our first time getting serviced at this dealership and we were completely satisfied. Our advisor was polite and did a great job. The work was done quickly and communication was great. Our experience was better than we expected.