I had to take two trips just to get my oil changed cause Roger kept telling me I had long waits and he genuinely kept complaining about everything kind of seemed like he didn’t really want to do the job I didn’t feel comfortable there and had to wait 30 minutes outside in the heat waiting for my car after it was done cause I think they misplaced my car keys with my two little kids yeah it was bad
6/10/2026
Gillian L. VERIFIED CUSTOMER
So impressed with the North Scottsdale Toyota Services! Everyone was so helpful, efficient, and knew exactly what was expected of them. Great customer service!
6/10/2026
Amber Y. VERIFIED CUSTOMER
Very helpful to proactively attend to an unexpected delay with my car. Communicative to help give updates and next steps. I appreciate the assistance very much.
6/10/2026
Brooke L. VERIFIED CUSTOMER
I was told my car would take about 2 hours and I ended up being there for 5 hours. I didn’t hear from my service representative until 3 hours in, when I reached out to him. I was very disappointed in the lack of communication.
6/10/2026
Harry B. VERIFIED CUSTOMER
Roger us terrific. He is always professional amd communicates very well. I have worked with him before and will continue to do so. Je is excellent
6/10/2026
Roger H. VERIFIED CUSTOMER
Missing two valve stem caps after service
6/9/2026
Matthew L. VERIFIED CUSTOMER
Upon each visit Roger has stood out providing the most courteous and professional service which has instilled confidence in me, knowing he takes pride in his work and truly cares about the customer he serves. Please pass on my compliments to him, Thank you!!!
6/9/2026
Ali D. VERIFIED CUSTOMER
Matt was clear about repairing works.
Repair work was done in timely manner.
I have been right Toyota customer for over 20 years, for repair work and purchasing cars.thanks Matt.
6/9/2026
Gabrielle H. VERIFIED CUSTOMER
Great service as always!
6/9/2026
Sheila K. VERIFIED CUSTOMER
My experience was good. My car was ready way before I expected.
6/9/2026
Scott B. VERIFIED CUSTOMER
David was very helpful and professional. Kept me informed with the progress of my vehicle.
6/9/2026
Alex G. VERIFIED CUSTOMER
Cody is the best!
6/9/2026
Robert C. VERIFIED CUSTOMER
yes, there are several items that we can discuss
6/7/2026
Koren C. VERIFIED CUSTOMER
Thank you so much, Junior. You were so kind. Made the day so much nicer
6/7/2026
Wesley M. VERIFIED CUSTOMER
Grrat guy. Love dealing with Orlando. He is an asset.