Adrian was GREAT to work with, 10/10 customer service
6/5/2026
Christo V. VERIFIED CUSTOMER
Matt was great. Want him to be my service manager moving forward
6/5/2026
Friedel B. VERIFIED CUSTOMER
Excellent services
6/5/2026
Robert P. VERIFIED CUSTOMER
Keep up the good work!
6/4/2026
Daniel R. VERIFIED CUSTOMER
When I made my appointment by phone, I was told that the service should take 3 to 4 hours. When I arrived, I was told that it would take 4 to 6 hours. It wound up taking 9 hours, caused me great inconvenience, and shot my entire day. I very much resent the fact that wright Toyota so clearly over books.
6/4/2026
Sandra T. VERIFIED CUSTOMER
Awesome service
6/4/2026
Michael D. VERIFIED CUSTOMER
Excellent service as usual. Tim provide updates and finished our service work as promised
6/4/2026
Dyaln E. VERIFIED CUSTOMER
Thank you
6/4/2026
Jason J. VERIFIED CUSTOMER
advisor was fantastic as always!
But waiting two hours for an oil change is ridiculous
6/4/2026
Jeanne J. VERIFIED CUSTOMER
Every time I bring my truck in he makes it such a good experience. You are so lucky to have such an incredible employe
6/4/2026
Derek R. VERIFIED CUSTOMER
Decided to help one of her “old clients” before me that was not even assigned to her. By the time she got to me she proceeded to try and upsell me after I already told her I was there for routine maintenance. I bought Toyota care when I bought the car because I don’t want extra expenses when I come in for routine maintenance.
6/4/2026
Laurie K. VERIFIED CUSTOMER
Jr is the best! He is always friendly and knowledgeable. I'll see him again in 6 months!
6/4/2026
Benjamin F. VERIFIED CUSTOMER
Michael and everyone was absolutely amazing. Very professional, kind, and actually cared. Seeing people actually care is a rarity nowadays. Thank you again to Michael, the red shirts, and most importantly the people who worked on my car. Aloha
Ben
6/4/2026
Kristen D. VERIFIED CUSTOMER
I would’ve loved a call instead of just a text when my car was ready. The quote your vehicle is ready” text came the same time as the “we are still working on your vehicle” text. I sat there in an additional 20 minutes. No biggie, just some feedback.
6/4/2026
Allison M. VERIFIED CUSTOMER
I was surprised and unhappy my car was not washed upon pickup. On the positive side, the new text communication was helpful.
6/4/2026
Mary M. VERIFIED CUSTOMER
Matt was friendly and efficient.
Service was completed faster than I expected. Good experience.
6/4/2026
Vered M. VERIFIED CUSTOMER
I purchased a maintenance package for $1,200 which I was told will cover the maintenance needs only to find out it only pays for oil change and tire rotation. I was given a report with a $1,200 bill to pay for various maintenance items.
Total disappointment!!!
6/4/2026
Kannikar M. VERIFIED CUSTOMER
Matt rich is da best
6/4/2026
Margaret K. VERIFIED CUSTOMER
Jr Qasemy was very good he explained to me everything but he said that the cabin filter needs to be changed next time
6/3/2026
Selvi Q. VERIFIED CUSTOMER
Cody was great on 5/30/26, but I am requesting a refund for the oil change service on 5/23/26 due to the significant inconvenience caused by the incorrect work performed during my initial visit.
While Cody provided excellent customer service, I was required to return the following week because the oil change had not been completed correctly. As a result of the improper service, oil leaked from my vehicle and onto my garage floor.
This situation caused considerable inconvenience, requiring me to take additional time to bring my vehicle back for a second oil change. Additionally, my HOA has issued fines related to the oil leak in my garage.
I paid for a service that was not performed properly the first time, and the resulting issues have cost me both time and money. Given these circumstances, I believe a full refund of the original oil change service is warranted.
I appreciate Cody’s assistance in addressing the problem, but the inconvenience and consequences resulting from the initial service should not have occurred. I look forward to your prompt response regarding my refund request.