Right Toyota Auto Repair Service

Orlando did a great job

Took way too long.

Good guy

David was great. White screen no solution.

David is a really nice guy, very easy to work with and very clear and timely in his communication. I was be booking with him again in the future.

Was awesome and like maybe lik later for a trade .I was so scared I was gonna get caught with expensive bill but car still good I haven't had it a year yet .he did great job

Why do try to upsale every step?

Extreme long wait time with no communication and no updates.

Jackson was amazing. Honest, thorough and great at communicating!

David Banda has excellent customer service! Thank you David!

David Banda is amazing. One of the nicest, most honest, and reliable service members I’ve ever dealt with. However, I dropped my car off for service, I wanted to buy the used Porsche Cayenne that saw available online that was on the lot today, and that didn’t happen. I worked with AJ. Nice guy, but they sent me the wrong Carfax (for a Macan) and when I pointed that out, I just got a text saying it was sold. Very rushed, no attention to detail, no follow-up on if there are other cars I’m interested in. I’ve tried to buy 3 cars from Right Toyota, but the sales team members all have the same issues. Lack of detail, rushed, no real sales chops. Lastly, I still don’t understand why I can’t get my car detailed or even just the outside washed. Charge me whatever you want. I want my car to have its spa day so when I pick it up, I feel great about it. I don’t want ti make another stop after I pick my car up. I know that stopped in 2020, but when I take my other cars to other dealerships, I have such an amazing experience. To be fair, David did offer to wash the outside of my car today, noting that it’s not a regular thing, but when I picked it up, nothing had been done. Not his fault, but lack of follow through from whoever was overseeing it. Plus, I dropped my car off at 9:30 for an oil change and brake check. Why did that take 6 hours? Crazy… I never deal with this when I take my other cars to Penske. Love my Toyotas, but hate the service center and dealership experience.

My truck still has the same issues as before my service. I brought it in again and still has the same problem. I fear now I will have to go to the dealer ai originally bought it from to use the extended warranty.

Truc was wonderful! She made my first experience with service at Right Toyota one that I feel good about.

Very seamless, even keeping my truck overnight while I was at work.

Junior is hands down the best there is.

It took 4 1/2 hours to repair my tire. It’s not worth paying extra for this when it takes that long to do a tire repair.

Really appreciated the time and detail Jackson spent on assisting me today.

David is very friendly and very professional too. He clearly explained the work done on my car. He impressed me as very knowledgeable and trustworthy. Rao M

Thank you Orlando and the team that worked on Highlander . Great job,

David Banda was kind and professional, making sure my car got all the necessary repairs done and helping me understand what was wrong and how it affects my car. David Banda was also generous and accommodating, financially helping me out where he could and giving options for payment plans along with a complementary rental while my car was worked on and waiting for parts.