I waited for 1 1/2 hours and didn’t hear anything from a representative. When I walked out to check on it myself, the paperwork appeared and I was able to go. I’m quite certain that an oil change shouldn’t take an hour and a half.
5/1/2026
Eric P. VERIFIED CUSTOMER
Scheduling was so easy. I’m the guy that screams operator when the virtual agent tries to help me. Yours is good. No issues. Easy in and out for drop off. Free rental was great and unexpected. Quick pickup. Everyone I talked to including Tim was great. If I had to come up with one improvement, it would be nice to run it through the car wash after spending $6k.
5/1/2026
Jean L. VERIFIED CUSTOMER
Excellent service from Miss Truc
5/1/2026
Ariel W. VERIFIED CUSTOMER
Very professional and kind. I always expect the highest level of service from your team members!
5/1/2026
Ray G. VERIFIED CUSTOMER
Adrian was very courteous and responsive and addressed all of my questions and vehicle repairs in a timely manner.
5/1/2026
Karla F. VERIFIED CUSTOMER
Cody is the best advisor. He is very professional and knowledgeable.
4/30/2026
Paul T. VERIFIED CUSTOMER
Very pleased that David patiently explained things that I didn't understand. Thank you so much!
4/30/2026
Joseph R. VERIFIED CUSTOMER
Advisor was fine. Wait time for car was long. 3+ hours for a 10k mileage.
4/30/2026
Brittany S. VERIFIED CUSTOMER
Everyone was very kind and professional. Truc was very personable and was very easy to work with.
4/30/2026
Zachary D. VERIFIED CUSTOMER
Awesome experience, great reps, no pressure, 10/10. Thank you!!
4/30/2026
Shanti C. VERIFIED CUSTOMER
Roger Terp is a wonderful and caring Service Manager.
Always attentive to every request and service done very well.
He is polite always smiling and listens very attentively
He is the best!!
4/30/2026
Victor Z. VERIFIED CUSTOMER
Very disappointed for a simple oil change had to wait for 2 hours and a half
4/30/2026
Dan G. VERIFIED CUSTOMER
Very helpful and kept me informed.
4/30/2026
William D. VERIFIED CUSTOMER
Very thorough service work to be done. Went through essentials and what I could afford.
4/30/2026
Viktoriya P. VERIFIED CUSTOMER
Lucas is the best service rep at this dealership. Top notch customer service! I don’t want to have anyone else handle my car from now on. He was very friendly, courteous, explained everything in detail, answered all my questions and very communicative and responsive. Great experience!
4/30/2026
James H. VERIFIED CUSTOMER
Tim always does a wonderful job. Communication is the key. The appointment I had was not clear about how long it was going to take. I was very patient and left the vehicle but it took over 3 1/2 hours for one procedure.
I will continue to go to Right Toyota. I have purchased two vehicles there.
4/30/2026
Barbara S. VERIFIED CUSTOMER
Orlando was fine until I asked him to give me an idea of my car’s value. When I arrived to pick up my car at the service area,, Orlando was not at his desk. The next thing I found myself confronted by a salesman who was less the cordial. I did not request him to appear and in an abrasive way, he took over. If and when I decide to replace my car, i am not sure that I would limit my search to just Right Toyota. I did not feel that way until today.
4/30/2026
Mo H. VERIFIED CUSTOMER
Jackson was great!
4/30/2026
Caren C. VERIFIED CUSTOMER
Chris has always been very professional and accommodating with service for my vehicle. I highly recommend him to anyone that wants to go to Toyota for their service.
4/30/2026
Cindy S. VERIFIED CUSTOMER
David was able to get my car serviced for an unexpected problem.