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Real Reviews from VERIFIED CUSTOMERS
Wendy Z. VERIFIED CUSTOMER
He is very nice professional and great at explaining any car questions I had. Thank you. He is a real asset Wendy Z
4/7/2026
Alex J. VERIFIED CUSTOMER
Such an easy process when you arrive at the Service Department. Everyone is kind and expedient.
4/7/2026
Michelle H. VERIFIED CUSTOMER
Nicole was great to work with
4/7/2026
Donna R. VERIFIED CUSTOMER
Very friendly and helpful.
4/7/2026
Haris D. VERIFIED CUSTOMER
Chris made the process easy and straightforward. Everything was explained clearly, and the service was done in a timely manner. No issues at all, just a smooth experience. I’d definitely come to this location for oil changes or any other car issues.
4/7/2026
Christopher E. VERIFIED CUSTOMER
Chris is the best!
4/7/2026
Carl W. VERIFIED CUSTOMER
The dealership provided a comparatively quick and comprehensive remedy for what I suspect was an inadvertent oversight from the factory. In addition the service writer did not make unreasonable promises as to how soon the problem would be resolved, fortunately the technician located and hopefully has resolved the issue for the foreseeable future.
4/5/2026
Richard S. VERIFIED CUSTOMER
I would appreciate an oil change that doesn't take 5 hours to complete. I was a mechanic for 43 years and we could schedule a appointment for an oil service let's say at 10:00 am and have them out usually in one half hour. Please let me know why you all can't have a similar service, even 2 hour I can do. Thank you Richard S
4/4/2026
Nadine K. VERIFIED CUSTOMER
You guys were very pleasant and polite and you guys got great service thank you.
4/3/2026
Donna H. VERIFIED CUSTOMER
Mike Woodward was a total gentleman and greatly put my mind at ease. I was so worried about my car issues. Mike completely took charge of the matter, he listened to all of my concerns and assured me everything would be corrected. He communicated with me and kept me informed. The very sweet young man named Chris Eisle had set up my appointment to bring my car in. Chris also put me at ease and assured me everything would turn out right. Your service department was a very satisfying experience for me. Everyone was very friendly and treated me with respect and made me feel like a valued customer. Suntrup KIA South has a great service department, great staff!!
4/3/2026
Joan S. VERIFIED CUSTOMER
it wàs an Emissions test
4/3/2026
Dina D. VERIFIED CUSTOMER
David was very helpful and personable. He kept me informed throughout the repair process. From the video inspection to multiple updates, I knew what to expect. The process was smooth and everyone was polite and professional.
4/3/2026
Rita B. VERIFIED CUSTOMER
Very helpful and knowledgeable
4/3/2026
Hannah M. VERIFIED CUSTOMER
Nice, easy, fast! Mike was very nice, and made it a very easy process! 10/10 would recommend Mike!
4/3/2026
Karen D. VERIFIED CUSTOMER
We have two KIAs and this was the best service we have had there. Chris is an asset to your company
4/3/2026
Jeff W. VERIFIED CUSTOMER
Chris was great
4/3/2026
Beverly R. VERIFIED CUSTOMER
Mike was very helpful, explained what would be done and what to expect.
4/3/2026
Jamie R. VERIFIED CUSTOMER
Mike did a great job of expediting the repairs on my car. I am very happy with the results. Many thanks
4/2/2026
Joseph M. VERIFIED CUSTOMER
David did a nice job
4/2/2026
Brian J. VERIFIED CUSTOMER
Communication was bad and couldn’t ever get ahold of anybody in the service department. My car was there for 3 weeks. Overall the car seems to do fine so far.
4/2/2026