Suntrup Kia South Auto Repair Service

Your phone system is awful!!!!!!!!

Mike was very polite and professional. I’m glad that he took care of me and I appreciate it. Thank you!

I was told that one of my tire pressure sensors had gone out and after completing an oil change, they told me there was an oil leak. I took it to a different shop after getting a very high quote. The other shop fix the tire pressure sensor by just calibrating it and the tire pressure light is off now. They also found a sensor in the oil system that needed to be replaced. My entire car was fixed it for less than what it would’ve cost to do the diagnostic and in less time than it took to get my oil changed.

The service was completely done in a timely and professional manner

Chris was great!

I was welcomed and quickly taken care of. The team always does a great job and David was helpful to answer questions as well. Thanks!

Best service I've ever had at a dealership! From making the appointment to picking up my car. Great communication all the way through. The porters did a great job cleaning the car before returning it!

Did a great job

Just wondering why with as much as and oil change and things cost why isn’t the inside of the vehicle vacuumed or anything

The staff did not take a drive with me, the customer, to help diagnose the problem!

David is awesome. Completely open and honest. No hidden crap. Fast fix and everything is working like brand new. Thanks

I loved every step of my experience with the service department super friendly, fast and knowledgeable. I will definitely be sticking with Kia

David was great! After so many test drives, you guys COULD have at least filled up our tank

Mike was very nice and explained the process and outcome of my issue (climate change overriding my selection). Regarding that specific issue, I don’t have an exact answer to what happened since they could not recreate the occurrence in the same thing I reported . However, later that day I drove the car and witnessed a recurrence of another ‘issue’ I reported (lights flashing on a diagram of the tires on the dash) that occurred right after another routine maintenance at KIA. I immediately drove the car to the service area and one of your maintenance people (didn’t get his name but would recognize him) and he not only explained what the lights indicated but showed me how to change that and several other functions by toggling the tab on the steering wheel. What a huge relief to know that neither of the issues I reported were actual issues but that they were informational tools I could understand and disable if I wanted. There are so many functions available with the new technology on today’s vehicles. The sales force barely unveils the tip of the iceberg. I now know that if I have questions I can go, not only to the manual and YouTube videos, but…most importantly, to your service personnel. The gentle had reddish hair and his desk was right as you entered the area off the main door from the drive through entrance. Please thank him, again, for me!

Chris did a great job today. I was very pleased with the service.

Excellent service from Mike. Kept me in loop on my kia ev 6 Thanks

Nicole was great! Efficient oil change visit!

Nicole was wonderful. She was very helpful in making my experience a great one.

Chris and David did a good job.

The attendant was awesome!