David made sure my car got in quickly so my wait was short
3/25/2026
Mark F. VERIFIED CUSTOMER
Thank you.
3/25/2026
Amy R. VERIFIED CUSTOMER
Dave was absolutely fantastic to work with. I'd been nervous to have all the work done at the dealership because of cost, but I received fantastic service and fair pricing. From answering my bazillion questions, hearing my concerns and frustrations, and having to call with several added repairs and costs, he was very professional, understanding, and patient! 10/10, ⭐️⭐️⭐️⭐️⭐️, 100% satisfied
3/25/2026
Karin M. VERIFIED CUSTOMER
My appt was at 11 I was there at 10:55 Chris didn’t even know I was in my car waiting for 15 minutes before I said something I think the guy who waved me into the stall should of at least told chris I was waiting instead he just said somebody will be with you and walked away otherwise everything else was ok
3/25/2026
Marsha F. VERIFIED CUSTOMER
This was the best oil change and tire rotation I have had. My appointment was at 1:00pm I arrived early and was done and ready to leave by2:00pm. That’s the way it should be. I have sat there over 3 hours before when I had an appointment for the same thing. I driver close to an hour and half to get my service done there. Thank you for the speedy service today.
3/24/2026
Thomas O. VERIFIED CUSTOMER
Fast, friendly and nice amenities in guest lounge. Regular and quick updates on status of maintenance progress.
3/24/2026
Ross B. VERIFIED CUSTOMER
We were not notified that service had been completed when we arrived at Suntrup. The car had been left overnight for an oil change Monday. The last I heard was a walk around video at 12:27. When we asked the cashier about the vehicle she did not have the paperwork and indicated she would need to get with the service advisor to see if she had it. After some derogatory remarks aimed at the service advisor said told us they would find the keys and paperwork. We got home and noticed the tires were all at 40 psi. I was planning on calling Tuesday to see if this is correct for this vehicle
3/24/2026
Mary S. VERIFIED CUSTOMER
Nicole was very pleasant and helpful. I appreciate that great service I receive at Suntrup.
3/24/2026
Rosanna G. VERIFIED CUSTOMER
David Hubble did a great job with customer service. He listened to my Kia’s service needs and had them completed in a timely fashion.
3/24/2026
Michol K. VERIFIED CUSTOMER
Mike did a great job explaining everything to me regarding what i need to have done.
3/22/2026
Helen B. VERIFIED CUSTOMER
I had black streaks going down the sides of my car after they washed it.
3/22/2026
Jennifer L. VERIFIED CUSTOMER
Lonnie is absolutely wonderful!! She is very informative and did a great job of communicating with me by letting me know exactly how the process worked and what to expect. Plus, she listened to my concerns and provided some options. I appreciate her transparency and expertise.
3/21/2026
Semaja S. VERIFIED CUSTOMER
I was disappointed with the communication process, I called several times and emailed and I did not hear back until the second day that my car had been with the dealer.
3/20/2026
Donna C. VERIFIED CUSTOMER
Very nice young man
3/20/2026
Martha H. VERIFIED CUSTOMER
Kayley was so friendly and very professional
3/20/2026
Richelle F. VERIFIED CUSTOMER
Lonnie saw me standing in the bay waiting for help and came to my aid immediately.
3/20/2026
Debora K. VERIFIED CUSTOMER
Nicole was good at communicating with us.
3/19/2026
Carmela F. VERIFIED CUSTOMER
Chris did a great job taking care of my car. He kept me informed and answered all my questions.o
3/19/2026
Timothy P. VERIFIED CUSTOMER
I did not have any appointment, but they got me with just a small wait and completely took care of my concern and washed my vehicle as well.
Very friendly and helpful associates at the dealership.
3/19/2026
Edward S. VERIFIED CUSTOMER
Service appointment started off on wrong foot, as I waited almost 40 minutes at the service door and no one came over to see me and check me in. Finally I went up to Rachel and she took prompt care of me.
The actual service time was shorter than quoted which I appreciated.
Also she comped the service charge which was much appreciated.