I was told it was supposed to be a drop off when I got there but you got it done fairly quickly. I appreciate that.
4/25/2026
Kayla A. VERIFIED CUSTOMER
Nicole was amazing but everything else was not. Parts on back order. No loaner vehicle. Terrible.
4/25/2026
Mara S. VERIFIED CUSTOMER
We were very satisfied
4/25/2026
Grant B. VERIFIED CUSTOMER
I had a series of unfortunate events, the Suntrip team made it right.
4/24/2026
Charlene J. VERIFIED CUSTOMER
David H was great
4/23/2026
Sameka K. VERIFIED CUSTOMER
Thank you for being upfront honest professional accurate knowledgeable and fast
4/23/2026
Robert F. VERIFIED CUSTOMER
Mike was extemely professional and his communication throughout service was top notch. He answered all my questions throughout the process very promptly.
4/23/2026
Patrick H. VERIFIED CUSTOMER
Ben was friendly, professional, and efficient. He answered all my questions and treated me with the utmost respect. Thank him for me again.
4/23/2026
Paul L. VERIFIED CUSTOMER
No loaner vehicle had to reschedule appointment
4/23/2026
William W. VERIFIED CUSTOMER
Mike was prompt, courteous, and very helpful in providing guidance about potential future issues. He was a genuine pleasure to work with!
4/22/2026
Kailey S. VERIFIED CUSTOMER
Mike was honestly a lifesaver for the situation I was unfortunately living. After having many issues with my vehicle for over 2 years, I finally saw hope when Mike took over and helped get the assistance and help that I needed. He was very kind, understanding, thorough and very good with communication. Everything he did had action to follow. From here on out, I will always recommend Mike for his hard work and great customer support! Thank you again!
4/22/2026
Karen B. VERIFIED CUSTOMER
I am pleased with the service. The cost is another issue
4/22/2026
Karen K. VERIFIED CUSTOMER
My car was leaking oil after an oil change and they fixed the problem as soon as I called.
4/22/2026
Debbie T. VERIFIED CUSTOMER
She was super friendly and knowledgeablely answered all my questions.
4/22/2026
Jason W. VERIFIED CUSTOMER
You guys did great as always
4/21/2026
Jodi J. VERIFIED CUSTOMER
David Hubble managed the work on my car beautifully. I was kept well informed. Thanks David!
4/19/2026
Blake T. VERIFIED CUSTOMER
I felt as though this was the best service overall that I have received from Suntrup Kia, so far. This has not always been the case.
I was told prior to this that there were steps in place to change and improve normal protocols. I hope that this result is a step in the right direction.
Nicole was great to deal with, and it is assuring to know that my car is in Tom's hands.
Thank you for your time.
4/19/2026
William C. VERIFIED CUSTOMER
Mike is awesome and always takes great care of me.
4/18/2026
Bobby F. VERIFIED CUSTOMER
Service was quick, Ben communicated what was happening and checked in often.
4/18/2026
Torrey M. VERIFIED CUSTOMER
David and the service team took extra care to ensure I would receive my vehicle before the weekend. This type of service is rare to find and much appreciated.