Mike Woodard did an exceptional job with making sure my vehicle was repaired, he was persistent in finding the cause of the issue and kept me informed along the way. I definitely trust his experience and appreciate his due diligence and thoughtfulness, many thanks to Mike and the staff at Suntrup Kia South!
4/8/2026
Shana J. VERIFIED CUSTOMER
I received an email it was $105 and with extra it was $140. When got there to pay it was $180!!!!! That is not good business satisfaction. You should not send an email the service is complete with the price and then even higher at check out. We will most likely not be back. Completely lost faith in how Suntrup handles their business.
4/8/2026
Kathlyn B. VERIFIED CUSTOMER
The young lady who helped us was so nice. We are happy with the service.
4/8/2026
Mary Ann. VERIFIED CUSTOMER
From the initial check-in, through the video of the inspection and the timely check-out…everything went very smoothly. All members of the team were courteous, friendly and professional.
Thank you, Mary Ann
4/8/2026
Frances C. VERIFIED CUSTOMER
Rachel was a delight! Very friendly! Very professional! Very knowledgeable!
4/8/2026
Bruce H. VERIFIED CUSTOMER
It is a pleasure to provide this feedback to you! Kayley was absolutely amazing! She was so professional, kind, friendly, and helpful to me. I actually went ahead and had additional services done on my car during this appointment because of her. I will request Kayley as my service writer for future service appointments! THANK YOU KAYLEY! I also want to thank Becky who was the technician who worked on my car during this appointment. Her video was outstanding! It helped me to see where the oil was leaking and the condition of my CV axles. I will request Becky as well for my future appointments! THANK YOU BECKY!
4/7/2026
Wendy Z. VERIFIED CUSTOMER
He is very nice professional and great at explaining any car questions I had. Thank you. He is a real asset
Wendy Z
4/7/2026
Alex J. VERIFIED CUSTOMER
Such an easy process when you arrive at the Service Department. Everyone is kind and expedient.
4/7/2026
Michelle H. VERIFIED CUSTOMER
Nicole was great to work with
4/7/2026
Donna R. VERIFIED CUSTOMER
Very friendly and helpful.
4/7/2026
Haris D. VERIFIED CUSTOMER
Chris made the process easy and straightforward. Everything was explained clearly, and the service was done in a timely manner. No issues at all, just a smooth experience. I’d definitely come to this location for oil changes or any other car issues.
4/7/2026
Christopher E. VERIFIED CUSTOMER
Chris is the best!
4/7/2026
Carl W. VERIFIED CUSTOMER
The dealership provided a comparatively quick and comprehensive remedy for what I suspect was an inadvertent oversight from the factory. In addition the service writer did not make unreasonable promises as to how soon the problem would be resolved, fortunately the technician located and hopefully has resolved the issue for the foreseeable future.
4/5/2026
Richard S. VERIFIED CUSTOMER
I would appreciate an oil change that doesn't take 5 hours to complete. I was a mechanic for 43 years and we could schedule a appointment for an oil service let's say at 10:00 am and have them out usually in one half hour. Please let me know why you all can't have a similar service, even 2 hour I can do. Thank you Richard S
4/4/2026
Nadine K. VERIFIED CUSTOMER
You guys were very pleasant and polite and you guys got great service thank you.
4/3/2026
Donna H. VERIFIED CUSTOMER
Mike Woodward was a total gentleman and greatly put my mind at ease. I was so worried about my car issues. Mike completely took charge of the matter, he listened to all of my concerns and assured me everything would be corrected. He communicated with me and kept me informed. The very sweet young man named Chris Eisle had set up my appointment to bring my car in. Chris also put me at ease and assured me everything would turn out right. Your service department was a very satisfying experience for me. Everyone was very friendly and treated me with respect and made me feel like a valued customer. Suntrup KIA South has a great service department, great staff!!
4/3/2026
Joan S. VERIFIED CUSTOMER
it wàs an Emissions test
4/3/2026
Dina D. VERIFIED CUSTOMER
David was very helpful and personable. He kept me informed throughout the repair process. From the video inspection to multiple updates, I knew what to expect. The process was smooth and everyone was polite and professional.
4/3/2026
Rita B. VERIFIED CUSTOMER
Very helpful and knowledgeable
4/3/2026
Hannah M. VERIFIED CUSTOMER
Nice, easy, fast! Mike was very nice, and made it a very easy process! 10/10 would recommend Mike!