Always good service. Everyone was professional and courteous.
11/7/2025
Bonita O. VERIFIED CUSTOMER
Thank Chad for his help and keeping me informed of the progress on my Kia
11/7/2025
Richard L. VERIFIED CUSTOMER
Yes
11/7/2025
Shawn B. VERIFIED CUSTOMER
Kayley was great to work with. She made the process very easy.
11/7/2025
Judy B. VERIFIED CUSTOMER
Always satisfied with Suntrup
Love my sportage it's my third one.
11/7/2025
James S. VERIFIED CUSTOMER
Friendly greeting, quick service and timely customer transportation from Chad and Chewie. Bravo!
11/6/2025
Georg-Walter W. VERIFIED CUSTOMER
The service was great. I got a shuttle home and also from my home to Kia. I was very satisfied.
11/6/2025
Jacqueline R. VERIFIED CUSTOMER
Kayley was very helpful.
11/6/2025
Stanley P. VERIFIED CUSTOMER
I can't talk about the rrpair. The last two times I have came in for service, I had problems with air iny tires. I noticed the dash light on for a low tire. Was never on before I came. One tire had the right air. 3 a bit low, and one 8 lbs low. I waoted there for 5 hrs. They were cool by temperature.
11/6/2025
Colleen H. VERIFIED CUSTOMER
Hayley was awesome!! Very friendly and professional!! Great service!!
11/6/2025
Latoya C. VERIFIED CUSTOMER
It was a great job well done Kayley did amazing and also I will say john did absolutely wonderful job as well.
11/5/2025
Melanie H. VERIFIED CUSTOMER
Service team is excellent but your communication system is not. Some service issues need a real person- robots and texts are not enough. I was very frustrated.
11/5/2025
Brittany H. VERIFIED CUSTOMER
Beautiful service today
11/5/2025
Jassen K. VERIFIED CUSTOMER
Very nice guy, good service.
11/5/2025
Jo Ann. VERIFIED CUSTOMER
Justin was professional and yet personable. Was impressed with the time service was performed thank you
11/5/2025
John F. VERIFIED CUSTOMER
Grace was great! She checked what service items might be appropriate and discussed with me. I felt like I was in good hands! Thanks Grace!
11/5/2025
Lynn L. VERIFIED CUSTOMER
We were on time for 730 appointment,but not started til 830. Also waiting too long an no refreshments. Told not to wash car we had just washed 2 days before. They did wash car an now this is the second time done an never dryed off.so now water spots. Very disappointed
11/5/2025
Margaret B. VERIFIED CUSTOMER
I was thrilled with the service provided. Justin was very helpful and kept me informed. Definitely recommend
11/4/2025
Deborah K. VERIFIED CUSTOMER
Communication needs to be improved.I was notified that my vehicle was finished and responded that I needed a shuttle to pick me up. I didn't get a response so I sent another text an hour later. Still no response so I tried calling a half hour later and had to leave a voice-mail. I finally got a text that someone would be picking me up. Communication has always been an issue.