Mike was friendly and professional. I felt respected and appreciated his service. Thanks!
5/30/2026
Donna G. VERIFIED CUSTOMER
Mike was the best on explaining everything I needed on my vehicle. Thank you Mike for making this easy and getting my car fixed and getting it back earlier than expected
5/30/2026
Melissa D. VERIFIED CUSTOMER
I scheduled an appointment online in advance noting it was for the recent recall. I took time off work as it said I’d need to leave my car. Upon arrival and leaving my car, I quickly got a call saying the parts are not yet available for this recall. A better customer experience would have been for someone to review my appointment request in advance and inform me of that before I wasted my time rearranging my schedule to set an appointment that couldn’t be completed. It’s not easy for me to take time off work and leave my car for a day, so finding out like this last minute was frustrating.
5/30/2026
Roberta L. VERIFIED CUSTOMER
Careful attention to my questions and great advice.
5/30/2026
Lacy B. VERIFIED CUSTOMER
Mike is a true professional who takes care of his customers. Thank you for the continued communication and understanding on a rather frustrating transmission replacement on a new vehicle that has $11K miles on it. Thank you for all you do, Mike!
5/30/2026
Brian M. VERIFIED CUSTOMER
Never had a bad service experience at Suntrip Kia, despite any parts supply delays.
5/30/2026
Donna M. VERIFIED CUSTOMER
David Hubble was very accommodating during my visit. As the guys in front of me were busy, he stepped up and took care of me. He deserves a 10 on his work ethic.
5/29/2026
Elaina D. VERIFIED CUSTOMER
My key fob was not returned to me and I've left 2 voicemails regarding this and no one has returned my call
5/29/2026
Evor T. VERIFIED CUSTOMER
The advisor was great and very helpful.
5/29/2026
Deirdra D. VERIFIED CUSTOMER
The last visit I had was a mess. One time I came I think they lost my car or didn't do the work. Very happy with this visit. Even the payment check out was pleasant.
5/29/2026
Todd J. VERIFIED CUSTOMER
As always, superb service. I was in at 2:30pm and was out a little after 3:30pm. Excellent!!! You all keep up the good work.
5/29/2026
Cindy T. VERIFIED CUSTOMER
Your phone system is awful!!!!!!!!
5/29/2026
Melanie A. VERIFIED CUSTOMER
Mike was very polite and professional. I’m glad that he took care of me and I appreciate it. Thank you!
5/29/2026
Samantha C. VERIFIED CUSTOMER
I was told that one of my tire pressure sensors had gone out and after completing an oil change, they told me there was an oil leak.
I took it to a different shop after getting a very high quote. The other shop fix the tire pressure sensor by just calibrating it and the tire pressure light is off now. They also found a sensor in the oil system that needed to be replaced. My entire car was fixed it for less than what it would’ve cost to do the diagnostic and in less time than it took to get my oil changed.
5/28/2026
Lisa R. VERIFIED CUSTOMER
The service was completely done in a timely and professional manner
5/28/2026
Kaitlin K. VERIFIED CUSTOMER
Chris was great!
5/28/2026
Jeff S. VERIFIED CUSTOMER
I was welcomed and quickly taken care of. The team always does a great job and David was helpful to answer questions as well. Thanks!
5/28/2026
Rob'N S. VERIFIED CUSTOMER
Best service I've ever had at a dealership! From making the appointment to picking up my car. Great communication all the way through. The porters did a great job cleaning the car before returning it!