Chris was great. Very professional, great energy, let me know what was going on. Chris was awesome. He deserves a raise!
5/1/2026
Lisa W. VERIFIED CUSTOMER
Rachel was amazing! She was so friendly, efficient, and helpful! She made my experience so much better than I expected.
5/1/2026
Adam K. VERIFIED CUSTOMER
The whole team at Suntrup KIA has been amazing.
They all are great. From the sales, to finance, and service.
I'll keep them in mind for any future needs.
4/30/2026
Regina P. VERIFIED CUSTOMER
My check engine light came on. I asked about it. It has been my experience that service anywhere, but especially at the dealership, should be able to provide an explanation. I was told I needed to schedule a separate appointment. The automotive store provides an explanation at no cost, a customer courtesy. Service at the dealership does not measure up to what it has been previously. She offered me other services for additional fees but not the one that I asked for. Quite disappointed.
4/30/2026
Joseph K. VERIFIED CUSTOMER
Thank you for the fast and courteous service.
It was a pleasure working with you on our car.
Joe
4/29/2026
Tamera C. VERIFIED CUSTOMER
Just a bit puzzled . My car is just over a year old to me. It had 7 miles on it when I purchased it from Suntrup. Before my oil change yesterday the 28th of April my car worked fine. After oil change my auto lights ,the part that notices automaticallybrights/ to dim does not work now. The head lights work. Just the automatically switching doesn’t. I find that rather strange and sad.
4/29/2026
Suzell G. VERIFIED CUSTOMER
I love the service he was very professional thank you for your service
4/29/2026
Debora K. VERIFIED CUSTOMER
No additional comments.
4/29/2026
Denise H. VERIFIED CUSTOMER
Professional & personable staff.
Kept updated on my car.
Left w/ no cost for oil change & tire rotation.
Car washed.
Relaxed smile on my face as I departed the lot...
4/29/2026
Mary B. VERIFIED CUSTOMER
Thoughtful, kind, and fast. Had me in and out in no time! Truly Kia service's best!
4/28/2026
Christopher W. VERIFIED CUSTOMER
Mike is awesome. He texted with me directly through my repair process. Excellent service.
4/27/2026
Tina K. VERIFIED CUSTOMER
Thanks for getting me in so fast
4/26/2026
Melinda K. VERIFIED CUSTOMER
I was told it was supposed to be a drop off when I got there but you got it done fairly quickly. I appreciate that.
4/25/2026
Kayla A. VERIFIED CUSTOMER
Nicole was amazing but everything else was not. Parts on back order. No loaner vehicle. Terrible.
4/25/2026
Mara S. VERIFIED CUSTOMER
We were very satisfied
4/25/2026
Grant B. VERIFIED CUSTOMER
I had a series of unfortunate events, the Suntrip team made it right.
4/24/2026
Charlene J. VERIFIED CUSTOMER
David H was great
4/23/2026
Sameka K. VERIFIED CUSTOMER
Thank you for being upfront honest professional accurate knowledgeable and fast
4/23/2026
Robert F. VERIFIED CUSTOMER
Mike was extemely professional and his communication throughout service was top notch. He answered all my questions throughout the process very promptly.