Truly impressed all the way around. Great communication. Smooth process. No false promises. Car was ready faster than expected. I would recommend Dave to anyone who needed service! Thank you!
6/19/2026
Amy D. VERIFIED CUSTOMER
Had an appointment for 10:15 for an oil change and tire rotation. I Did not hear anything by 5 pm so I began calling for an update. Automated system stated they had not begun yet. Tried to reach a real person and was directed to a voicemail that was never returned. Tried calling again and the automated system stated the job was in progress. Send to me the vehicle was forgotten until the voicemail but I can’t say for sure since I was unable to speak with a real person
6/19/2026
Shakita H. VERIFIED CUSTOMER
David was fine but when my vehicle was finished it took them over an hour to bring my vehicle. They sat my keys in a basket and never brought them to David. On top of that they didn’t wash my car! David did offer but at that point I had waited so long I was over the visit!
6/18/2026
Stuart B. VERIFIED CUSTOMER
Nicole Vien was absolutely amazing! She made sure I was handled properly and I can’t thank her enough. Unfortunately the maintenance team has let me down though. I’ve brought my brand new 2026 k5 to suntrup kia several times now to have a creaking noise fixed. Every time they tell me they’ve fixed it but it still has not been fixed. So I’m constantly being lied to by the technicians who say they’ve fixed it but didn’t. I just want this creaking noise fixed on my brand new car that I just bought in October.
6/18/2026
Mark W. VERIFIED CUSTOMER
Nicole got me in and out ASAP. Professional and competent. The entire service experience is top-level. I trust this organization with my investment.
6/18/2026
Barb S. VERIFIED CUSTOMER
Eliot was so helpful and kind. Getting me a new tire when I had my 3 kids with me. Wonderful experience!
6/18/2026
Jay J. VERIFIED CUSTOMER
Communication could be better. Also your automated phone system makes it impossible to speak to a person without coming in.
6/18/2026
Mary F. VERIFIED CUSTOMER
They were very courteous.
6/18/2026
Mark S. VERIFIED CUSTOMER
Prices are outrageous
6/18/2026
Colleen K. VERIFIED CUSTOMER
Thank you Nicole. Very responsive and understood my issue and it was resolved. I appreciate keeping me informed of the status.
6/17/2026
Mary W. VERIFIED CUSTOMER
This is the first time that the oil change was completed pretty quickly. I usually seem to wait and wait. Thank you.
6/17/2026
Jennifer M. VERIFIED CUSTOMER
Nicole is top notch! She was able to get an answer for every qiestion I asked. She was understanding, patient, kind, friendly, and gained my full trust. I absolutely would want tonwork with Nicole again!
6/17/2026
Elaine R. VERIFIED CUSTOMER
David Hubble was very nice and professional thanks again.
6/17/2026
Sally K. VERIFIED CUSTOMER
Quick. Wait time very limited in and out quickly
6/17/2026
Michael N. VERIFIED CUSTOMER
Very pleased with the vehicle and taking care of me with a rental. Appreciate the work and help.
6/17/2026
Stanley P. VERIFIED CUSTOMER
He was very kind and answered all my questions! I'm not asking for a trade in price cuz I don't think I could afford a new one. I can't go into debt right now. Thank you!
6/17/2026
Jamie H. VERIFIED CUSTOMER
Great service, professional team, clean waiting area, and fast!
6/16/2026
Eileen W. VERIFIED CUSTOMER
Friendly and fast Service
6/16/2026
Terry M. VERIFIED CUSTOMER
Nicole Vein is fabulous! This is the second time she worked with me and my new Seltos. She greeted me as soon as I walked in the door, and she set me up with up with my favorite mechanic! I hope to work with her in the future! She is awesome!