Eduardo did a greatjob. He was pleasent, very knowlegable and kept me well informed.
2/10/2026
James H. VERIFIED CUSTOMER
Great service experience!
2/10/2026
Anthony V. VERIFIED CUSTOMER
Brought my Tacoma in for 15k service. Made the appointment to be first thing in the morning . To clarify; this service did not involve anything other than checking fluids, rotating tires. No oil change. I was waiting at dealer for completion. Truck was finished after about 1 hour and 15 minutes. Had to wait for another hour, and finally confront Alan about status when he finally got my paperwork and signed me out. In short, the concern about providing good customer service was completely lacking
2/10/2026
Itzel P. VERIFIED CUSTOMER
Took my car for over 5 overs didn’t even got my service done
2/9/2026
Carlos P. VERIFIED CUSTOMER
Thank you for the service all was great I give you a 5 star
2/9/2026
Danney G. VERIFIED CUSTOMER
The service was excellent
2/8/2026
Alejandro C. VERIFIED CUSTOMER
He was friendly and got my car serviced within an hour as promised.
2/8/2026
Nidia G. VERIFIED CUSTOMER
We took the highlander to change the battery and they said the battery isn’t the issue like you guys at bell road Toyota said it was. We trusted what you said and now we need to take the vehicle back to Toyota again for another inspection.
2/8/2026
Robert G. VERIFIED CUSTOMER
Thanks Eduardo
2/8/2026
Daniel F. VERIFIED CUSTOMER
After agreeing to have the transmission replaced, we had a very hard time getting in touch with anyone to tell us when it would be ready. Tim never bothered to call with an update unless we left several messages. In the end, what we expected to be 48 hours turned into 1.5 weeks without a car. This was unbelievably disruptive and we could have made plans if we’d had any indication. The last time we spoke to him, Tim said on a Wednesday that it might be done Friday, but it wasn’t ready until Tuesday. Totally unacceptable. And for 9K in work, would have appreciated cleaning up the car after yourselves- it was dirty and smelled awful. Can’t imagine we will ever be back.
2/7/2026
Jeff P. VERIFIED CUSTOMER
Tony always does a great job, that’s why I keep coming back. Service has been great. I bought my first Toyota Corolla in 1988 from Bell Road Toyota.
2/7/2026
Daniel F. VERIFIED CUSTOMER
Rick Estep easily explained everything we had questions about ... he also investigated our warranty info! We are very pleased with his service.
2/7/2026
Priscilla D. VERIFIED CUSTOMER
Excellent
2/7/2026
James M. VERIFIED CUSTOMER
My oil and filter change took over five hours. I was told that it would take no longer than two hours if it was going to be longer, I would be informed. No one informed me so after 3 1/2 hours I approached the individual waiting on me. He told me it would be another half hour. An hour and a half later I again went to him. It was then that he discovered that my car was done. He said it was very tough through the day. I saw a number of people come in after me to get work done on their vehicle some up to three hours after my arrival and they got their vehicles completed in a very short time.
2/7/2026
Meng Y. VERIFIED CUSTOMER
很好的处理了我的问题
2/7/2026
Lewis D. VERIFIED CUSTOMER
Aaron is always very helpful.
2/6/2026
Gg B. VERIFIED CUSTOMER
Tim offered amazing customer service, showing that he not only cares about the company, but also truly cares about the customers. He is a positive asset to the company.
2/6/2026
Anne S. VERIFIED CUSTOMER
I waited for my vehicle to be serviced. It was timely....and I was comfortable in the waiting room. Wonder why car washing is no longer available though??
2/6/2026
Pam F. VERIFIED CUSTOMER
Efficient. Courteous
2/6/2026
Brett G. VERIFIED CUSTOMER
Diego was great to work with. Excellent communication.