I'm seventy years old, i'm gillie, sparks by far.Is the best service person i've ever met. He's an asset to your company.
7/16/2026
Preston B. VERIFIED CUSTOMER
Quick and friendly- would recommend!
7/15/2026
Michelle S. VERIFIED CUSTOMER
My service advisor Alan is always so friendly and provides great customer service when I go in and very thorough.
7/15/2026
Kathy A. VERIFIED CUSTOMER
Alan is awesome!!! Always very helpful and friendly. I won’t go to anyone else for service on my Tacoma.
7/15/2026
Rica C. VERIFIED CUSTOMER
Anthony was great!
7/15/2026
Liezel A. VERIFIED CUSTOMER
It took 2 hour and 15 minutes just for tire rotation and engine filter change.
7/15/2026
Agustin V. VERIFIED CUSTOMER
Muy buen servicio
7/15/2026
Lucas B. VERIFIED CUSTOMER
Awesome service. Thank you.
7/15/2026
Vicki S. VERIFIED CUSTOMER
I called to speak with the service mgr and he did not call me back. I will be spelling out my horrible experience in ratings an I guess he can see them there.
7/15/2026
Kristina K. VERIFIED CUSTOMER
I called 3 times, left 2 messages. No return phone call. Chris did nit introduce himself and it took 5 hours to do an oil change. HVe nit been happy for more tgan a year with the service department.
7/15/2026
Benjamin B. VERIFIED CUSTOMER
Billy Sparks is great great on communication and exceeded my expectations on working with me and my truck. I appreciate the effectiveness and his management.
7/15/2026
Deo P. VERIFIED CUSTOMER
Took 4.5 hours wait for yellow service and wheel alignment. Not coming back
7/14/2026
Martha C. VERIFIED CUSTOMER
Happy with the service and the provided rides home and back hen the vehicle was finished.
7/14/2026
Evelyn L. VERIFIED CUSTOMER
Alan was soooo accommodating and helpful. As o was waiting for my car I got a call from my husband’s boss saying he was taken to emergency by ambulance. Alan quickly made sure my care was ready as soon as possible as I was kind of freaking out not knowing the details of my husband. We need more considerate people like Alan.
7/14/2026
Valerie Ann. VERIFIED CUSTOMER
Alan went above and beyond to ensure my car was handled with care. After having my 4Runner serviced on 7/9, the check engine light came on later that evening, and I needed it for a road trip the following day. Alan eas genuinely concerned and apologetic. He got my car in immediately and had the issue resolved quickly. I’ve been doing business with Bell Toyota for the past 13 years, since buying my 4Runner, and while I’ve never had a notable issue, it’s great to know when things don’t go as planned, your team takes ownership and turns the experience into a positive one. Thank you Alan!
7/13/2026
Arnoldo V. VERIFIED CUSTOMER
I called corporate when can i go in for a flat i have warranty,corprate said any authorized toyota dealer. I went in saturday july 4th at avondale toyota only to be turned back because they couldnt find my warranty plan…had to go back home to find my actual copy of the contract…so went all the way to toyota at bell road ony to be told it will take a day or two and i will need to pay a rental…i already pay monthy for this car…so i declined and asked for a appointment and was assured it shoulf be fine on the weekend and they would handle my approvels when i got ther next week… appointment was scheduled for july 11-2026…when i got there at 9:40 am which my appointment was set at 10:00 am i ended up leaving 4 hours later which is stupid for just a tire replacement …to be paying a crazy amount of cash and apr for this its honestly not worth it i will not recommend toyota or toyota dealerships anytime soon i will let family and friends know the unecassery hassle they make you go thru.
7/13/2026
Mary G. VERIFIED CUSTOMER
For some reason the texts didn't come through normally. For example, I didn't hear a notification sound and didn't see a number indicating that I had texts...but it could be on my end. When I hit Submit on my report, it didn't go through, like this one too. Thank you
7/12/2026
Blake L. VERIFIED CUSTOMER
It took 3.5 hours for an oil change didn’t even offer a discount on the service and also wanted to charge me $90 for an mass air flow sensor cleaning witch is not even recommended I’m a machanic you guys are ripping people off that doesn’t have to be done ever
7/12/2026
Tasha D. VERIFIED CUSTOMER
Alan was great, unfortunately the chirping sound coming from my vehicle appears to be persisting. I think Alan did what he could to ensure it got looked at, however the cause was assumed to be my hood and even after being “fixed” it’s apparent that wasn’t the cause and I’ll have to come back.