Excellent service from Diego at Toyota. He treated me exceptionally well and made the whole experience very pleasant. I left very happy with the service I received. He is definitely a great asset to the company.
5/23/2026
Maya B. VERIFIED CUSTOMER
It was great to have Billy as our service advisor for our CHR. He recognized that we were long time Bell Road customers and thanked us for our loyalty to the brand. He found an item from the previous service that was done incorrectly and corrected it at this current service. We really appreciate that. We will continue to use Billy for any future service needs. He also has a great 80s collection of film memorabilia.
5/23/2026
Juan F. VERIFIED CUSTOMER
Concise, direct, friendly treatment and very effective his work. Great understanding. All my trust and gratitude to Diego.
5/23/2026
Juan F. VERIFIED CUSTOMER
Concise, direct, friendly treatment and very effective his work. Great understanding. All my trust and gratitude to Diego.
5/23/2026
Debra W. VERIFIED CUSTOMER
Aaron Cheesmond, is always listening to my
request on any of up grade all oil, transmission,
Rotating the tires, check air pressure, and other
Required maintenance on my Toyota Tacoma 2002.
Thank you to Aaron
From Debra W
5/23/2026
Travis H. VERIFIED CUSTOMER
Eduardo is the best. Your management team in the Service Department Todd and Trey are very amazing. Keep up the great work
5/23/2026
Mike A. VERIFIED CUSTOMER
I brought my vehicle in on April 3rd. I can't exit the vehicle from the drivers side as my handle won't open. It's now May 22nd and it's not fixed. Not happy at all. All I get is "the part is in Kentucky". Second day air it or take the part from a truck on the lot. Incredibly unhappy. And because I have to roll the window down and pull the outdoor handle, my widow is squeaking. Probably from over use. Can I please get this fixed soon? Toyota should be better than this.
5/23/2026
Jerry B. VERIFIED CUSTOMER
Good experience.
5/22/2026
Valerie P. VERIFIED CUSTOMER
Tony always is great. He keeps me informed what is wrong and price. I count on hid expertise and he always so nice to me. Before my brother, Bill died, he also brought his Venza to Bell Road and STony
I have been coming to Bell Road since I bought my 2005 Corolla in 2017.
5/22/2026
Robert M. VERIFIED CUSTOMER
I have been bringing my 2021 XSE for service since I purchased it and have worked with two other service writers and one never returned calls and the other seems like he hates his job every time I come in. This time I was lucky enough to get Aaron Cheesmond and I will never use another service writer. He went above and beyond to help with my issues. Being in customer service all my work years all I can say is don’t lose this guy.
5/22/2026
Linda S. VERIFIED CUSTOMER
Tony has been my advisor for over 8 yrs. I bring my 2011 Toyota corolla with 46,000 miles in for service twice a year...every year! I trust Tony to take very good care of that car. He knows the mechanic working on the car and I know he verifies that whatever work is required to keep the car in tip-top shape will be done. Thank you, Tony!!!
5/22/2026
George W. VERIFIED CUSTOMER
I think the service to my car was done well, taking over three hours to do an oil change and a change a few filters was way too long. Maybe you were short handed that day, but I had to rearrange some meetings due to the time delay.
5/22/2026
Samara V. VERIFIED CUSTOMER
Good communication overall. Pleased with service.
5/22/2026
Tiffany R. VERIFIED CUSTOMER
I will never be returning to this location. I usually go to Camelback Toyota but this location was down the street from my work so I gave it a shot. Big mistake
5/22/2026
Davis D. VERIFIED CUSTOMER
Chris was superb. One of the best I have ever had...
5/21/2026
Dan W. VERIFIED CUSTOMER
Like always, Aaron did a great job
5/21/2026
Patricia M. VERIFIED CUSTOMER
Took a long time for the services to be done but was comfortable in the working area.
5/21/2026
Benjamin B. VERIFIED CUSTOMER
Diego is the best. Make sure he gets his bonus
5/20/2026
April N. VERIFIED CUSTOMER
Alan T. Service was over the top superior and you should thank your lucky stars for him as a unique person. I’m telling everyone about Alan. Your receptionist was adorable and so out going. Took us personally to the service Dept. wonderful experience at Bell Read Toyota.