Ive specifically asked for billy for service for years, he is wonderful and trustworthy!
What I found in the waiting area this time however was intolerably LOUD music being pumped everywhere! You could hardly think or read due to it. Even some employees complained about it. This has not happened before. Please keep the volume down. I cant even imagine trying to look at or talk about a possible new car purchase with that din. Thank you.
6/23/2026
Alec G. VERIFIED CUSTOMER
Great help and kept in contact with me
6/23/2026
Cheryl E. VERIFIED CUSTOMER
Didn't meet service guy prior to work. Spent 2 mins with Anthony. He seemed fine. Would have liked to have been asked if I had questions or concerns. But all went well
6/23/2026
Not Provided. VERIFIED CUSTOMER
Anthony was very courteous and efficient. :)
6/23/2026
Karen G. VERIFIED CUSTOMER
There was no communication on status of our vehicle. I decided to call after waiting 6 hours and it wasn't until I called the front desk to get a hold of someone, was I able to get my message delivered to our advisor. I got a call about 10 minutes later just saying that the vehicle was ready to be picked up. No "hey sorry I missed all your calls" or any type of excuse as to why there wasn't any communication about our vehicle. Just "your vehicle is ready". Thats it. I understand things get backed up, but I even left a voicemail to the direct number and we still couldn't get any form of communication. Just disappointing
6/23/2026
Malachi R. VERIFIED CUSTOMER
Anthony was great! Thanks for the awesome customer service.
6/23/2026
Herold M. VERIFIED CUSTOMER
The initial visit on Friday, June 19, 2026, and the failure of your mechanics to put back on the radiator cap, causing my FJ to overheat and lose over 1.5 gallons of coolant, required this unnecessary additional visit on Monday, June 22, 2026. So, am I happy with your services, NO!
6/23/2026
Michael I. VERIFIED CUSTOMER
I will not be coming back
6/23/2026
John K. VERIFIED CUSTOMER
Thank you
6/23/2026
Ron B. VERIFIED CUSTOMER
Very nice experience
6/23/2026
Cinthia A. VERIFIED CUSTOMER
I had great service and learned more about Toyota’s
Services!
6/23/2026
Alison A. VERIFIED CUSTOMER
Alan Tarin was great best service experience, thus far. He was very considerate and explained everything with ease or with out me having to ask. I can see why he’s is an assistant manager, he’s the best
6/22/2026
Anne S. VERIFIED CUSTOMER
Tony's great!
6/22/2026
Trina R. VERIFIED CUSTOMER
From the moment I arrived to drop off my truck to the moment I picked up my truck I was treated with the utmost respect and courtesy. Hank you for a wonderful experience.
6/21/2026
Steven M. VERIFIED CUSTOMER
Anthony went above and beyond with customer service. There was a little bit of confusion with my Fleet vehicle using the wheels packet. But being the amazing person Anthony is he handled everything very professionally. I highly Recommend Bell Toyota.
Steven M
6/21/2026
Maria E. VERIFIED CUSTOMER
Eduardo did a great job!thank you.
6/21/2026
Jerry H. VERIFIED CUSTOMER
Outstanding service as always.Thanks Billy!
6/20/2026
Anna G. VERIFIED CUSTOMER
I got there 3 minutes early, 20 minutes later, Anthony finds my car and informs me, no even told him I was there. Second, I was late picking up my autistic husband from work. I was told it would be 2-3 hours. It was actually 5 hours. It took a whole hour before my paperwork was processed. Not sure who dropped the ball. He blamed the auto shop for me not getting my keys in a timely manner.
6/20/2026
Mario A. VERIFIED CUSTOMER
My experience with Billy Sparks was excellent he was very helpful in getting me a ride to get back home. He got the parts ordered needed for my car right away because I had to leave the car there and he called me and sent me a text that the car was ready. It was ready earlier than I expected.
6/20/2026
Robert P. VERIFIED CUSTOMER
Eduardo always goes above and beyond to help me with my car. I would highly recommend him to anyone needing service. If you are looking for prompt thorough service.