Diego was great, I would like to request him every service I get
6/12/2026
Richard S. VERIFIED CUSTOMER
Billy was Very Good. Responsive & communicative.
NEGATIVE is the interior condition of grimly smudges on drivers door arm rest & door trim Pictures available. Tarnished my opinnion of Bell Rd Toyota Quality & Care. Why fo I need to cleanup after the mechanics?? MINUS 2 Stars.
6/12/2026
Jennifer M. VERIFIED CUSTOMER
I have been to your service department many times and have not come across anyone as nice and helpful as Diego was! I hope he’s around for the long haul because I would like for him to be my service advisor every time I visit your location. Thank you Diego for listening to my cars problems and giving me solutions! I would definitely recommend anyone to him!
6/12/2026
Terence L. VERIFIED CUSTOMER
Service Advisor job well done.
6/12/2026
Michele J. VERIFIED CUSTOMER
Excellent service!
6/12/2026
James K. VERIFIED CUSTOMER
Eduardo always does a great job. I always try to get him for service.
6/12/2026
Gustavo D. VERIFIED CUSTOMER
I’m not satisfied at all they waste my time today
6/11/2026
Ross O. VERIFIED CUSTOMER
Bell Toyota scratched all four of my rims. When I brought it up, instead of trying to immediately figure out how to fix it, I was told I would no longer be getting my tires rotated due to them being aftermarket. I find this weird, because even if they were oem, they still would have been gouged by whatever tech putting the tires back on (obviously and sloppily using an impact wrench)
Not really happy. Sent the advisor an email documenting the incident with photos and was told I’d have to wait till the whoever it is to come back next week for them to “take a look”.
6/11/2026
John A. VERIFIED CUSTOMER
Good service Quick answers to service questions.
6/11/2026
Tom L. VERIFIED CUSTOMER
Chris was unprofessional.
Late, rude and argumentative!
6/11/2026
Sandy L. VERIFIED CUSTOMER
This was my first time using the service center at Bell Toyota. I was treated with respect and feel I was given a fair quote for services. Diego was very professional and helpful. I came in on an emergency basis after a blown tire and decided to have the routine maintenance done while there. I feel very good about my experience there.
Thank you
6/11/2026
Monica M. VERIFIED CUSTOMER
Edwardo was awesome! The rest of the service people were down right TERRIBLE!!! No one including Anthony would help me. I was hand carrying a large heavy battery and they ALL told me they were too busy to help me! Maybe they should all walk around and read some of the inspirational signs that are hanging up! I literally carried this battery to every service persons door and they all ignored me or lied to me. Edwardo saved the day and got me my new battery.
6/11/2026
Erica K. VERIFIED CUSTOMER
Alan was extremely helpful. He was efficient, polite, and even looked up our account to let us know we still had our maintenance warranty. He is great!
6/11/2026
Kirk T. VERIFIED CUSTOMER
The only thing I didn’t like was picking up your trash, IE seat cover, floor mat cover and number slip when the truck was brought back to me. Your tech should have removed all that when he drove the truck back out to be picked up.
6/11/2026
Abel M. VERIFIED CUSTOMER
Showed up 15 minutes before my appointment at 11am and they still made me wait 45 minutes after my appointment. Slow service unapologetic acted like it was normal.This is my second vehicle I purchased from Anthony I'm done. I only go to the Bell dealership and have it serviced there. I've had good experiences previously and that's the reason why I bought my car and have it serviced at the Bell dealership. Time to take my business elsewhere
6/10/2026
Ricci S. VERIFIED CUSTOMER
The price for the cabin air filter is very high considering what they cost and the time it takes to put one in. I would have you guys do it, but it's gone up $20 from last year and was a high cost then but more reasonable.
6/10/2026
Kim S. VERIFIED CUSTOMER
Send all future communication to this phone has limited minutes/texts
6/10/2026
Michael S. VERIFIED CUSTOMER
fast and professional
6/10/2026
Kermit S. VERIFIED CUSTOMER
Chris was so nice and took good care of us! Highly recommend
6/10/2026
Elizabeth H. VERIFIED CUSTOMER
Always pleased with Tony and the service I receive at Bell Road Toyota.