Eduardo Parra,Is the best! Provides accurate information for me to make decisions on auto repairs.
5/5/2026
Edna F. VERIFIED CUSTOMER
Excellent service Eduardo Parra
5/5/2026
Petronila V. VERIFIED CUSTOMER
Best service
5/5/2026
J Brent. VERIFIED CUSTOMER
Billy is an excellent service advisor and has provided unparalleled service.
5/5/2026
Paul L. VERIFIED CUSTOMER
Service completed on time as promised, issues were appropriately addressed.
5/5/2026
David R. VERIFIED CUSTOMER
Anthony was great. Brought two vehicles in last week and he was advisor for both. Excellent job. I've had issues with service advisors in the past at BRT, but Anthony was on it. Please clone him
5/4/2026
Debra F. VERIFIED CUSTOMER
Thank you very much, Eduardo!
5/4/2026
Laura R. VERIFIED CUSTOMER
Diego was friendly and provided good service. I appreciate his great customer skills. Thank you.
5/3/2026
Sharon L. VERIFIED CUSTOMER
Tony was great! He got me a Lyft ride home and to pick up my car. He kept me informed. Very satisfied with Tony and the dealership!!
5/3/2026
Alayna H. VERIFIED CUSTOMER
Anthony was great! He seemed to really have my best interest in mind and treated my vehicle care as if it were his own. I am truly grateful for his service today. Five stars!
5/3/2026
Gloria H. VERIFIED CUSTOMER
Diego was a charm, a real gem! How blessed I was to have him provide excellent customer care. Very nice, great manners. You’ve got the best so take good care of him and keep him with your company!!
5/3/2026
Chance C. VERIFIED CUSTOMER
Great customer service!
5/2/2026
Michael V. VERIFIED CUSTOMER
The only negative I have has nothing to do with your service- it's the music. Relentless, loud, nothing but the drum machine and taped voices on repeat. It should be mixed up (today back to the 70s at least) and turned down. Worst when I forget my earplugs like yesterday.
Also, I gave up last year trying to schedule online. I always schedule for the beginning of the month but the computer system would not allow for scheduling for the next month. Obviously if I waited for the next month to show up on the computer you'd already be booked up for that week, if not more.
5/2/2026
Barbara P. VERIFIED CUSTOMER
My oil was changed but they did not notice for when the next time it should be changed. I didn't noticed later. Other than that everything was spot on. I was explained what was done so that I could understand. I trust you to take care of my truck.
5/2/2026
Alicia M. VERIFIED CUSTOMER
Chris was amazing!
5/2/2026
Mike C. VERIFIED CUSTOMER
Anthony is simply awesome in his service and in his awareness of what his customers need.
5/2/2026
Terrie R. VERIFIED CUSTOMER
Ok
5/2/2026
Chaitana P. VERIFIED CUSTOMER
I have had a very bad experience with Mr. Tim Zarbock, who was my service advisor. There was no proper communication on when my car was ready for pickup. Initially he told me that my car would be ready by 10am, but when I was there, he tells me it’s not ready yet. He would not pick up my calls nor read my text messages. Plus, Tim had recommended to replace one of my rear tires as it was flat due to a bolt in it. I followed his recommendation and asked him to replace with a new tire. I then asked him keep my old damaged tire in the back of my car to which he said yes. After I picked up the car, I didn’t see the damaged tire in my trunk. Now, Tim doesn’t reply to my messages on why he didn’t keep my old tire in my car trunk
5/1/2026
Cecilia M. VERIFIED CUSTOMER
He did a great job of explaining repairs to me and answering my questions