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Real Reviews from VERIFIED CUSTOMERS
Karen N. VERIFIED CUSTOMER
Thank you so much! Yes, I will fill out the survey. I am so pleased with everything today! My car feels like a magic carpet. I feel secure and have peace of mind. Thank you Tim and everyone!
5/16/2026
Jacqueline C. VERIFIED CUSTOMER
Great advisor and service experience, will continue to return
5/15/2026
Chen L. VERIFIED CUSTOMER
I most definitely appreciated Diego's cheerful attitude during the service while explaining me the steps of their mission. I felt like I was given attention. As well as being asked if there were any additional issues that needed to be looked at. Thank you again!
5/15/2026
Dustin M. VERIFIED CUSTOMER
Great job
5/15/2026
Diane T. VERIFIED CUSTOMER
Billy always ensures quality service with our safety in mind. Thank you Billy!
5/15/2026
Van L. VERIFIED CUSTOMER
Great experience. Great people.
5/15/2026
Justin E. VERIFIED CUSTOMER
Eduardo was very helpful and friendly. I like the new features of the video inspection of problem areas of your car, and paying prior to speaking to the advisor to save time for questions.
5/15/2026
Pam N. VERIFIED CUSTOMER
Alan was great
5/14/2026
Christine S. VERIFIED CUSTOMER
Anthony is an angel in disguise and Bell Road Toyota is very lucky to have him and because of Anthony he renewed my faith in human compassion!!
5/14/2026
Virgina J. VERIFIED CUSTOMER
Tony was excellent in assisting me with keeping my car in great working order. And explained everything that was recommended to fix. Thank you for having a great service provider for me. Virginia Jahnke
5/14/2026
Amy M. VERIFIED CUSTOMER
Anthony was great. He listened to everything I said and was very attentive.
5/14/2026
Merle J. VERIFIED CUSTOMER
Excellent service.
5/14/2026
William S. VERIFIED CUSTOMER
I dont know who make the appointments for you, but when I called in to make the appointment I let them know I had received a mail coupon for $50 off on an oil change. Apparently not to his fault, Tim was not aware of it well needless to say that caused some confusion as to the pricing when I was checking out which was not appreciated but not Tim Zarbock fault at all.
5/13/2026
Nadia C. VERIFIED CUSTOMER
Very professional excellent customer service
5/13/2026
Greg T. VERIFIED CUSTOMER
Chris was knowledgeable and handled everything.
5/13/2026
Salvador R. VERIFIED CUSTOMER
Thank you for the good service.
5/13/2026
Angelica L. VERIFIED CUSTOMER
Excellent thank
5/12/2026
Scott C. VERIFIED CUSTOMER
Friendly and supportive
5/12/2026
Carla K. VERIFIED CUSTOMER
I was not notified when car was done! After trying to reach Aaron for over 2 hrs I finally reached Chris who said the car had been completed a few hours ago and when I told him Aaron never contacted me and he said Aaron had left already! Chris arranged for an uber to get me and got my car about 5pm. Aaron’s behavior and poor customer service is unacceptable!
5/12/2026
Adriana G. VERIFIED CUSTOMER
I am completely disappointed with this place; they show no respect for the customer, as they fail to honor scheduled appointments. I had to wait over three hours for a simple oil change—and had I not spoken to the manager, I would have had to wait more than five hours. It is absolutely absurd.
5/12/2026