Billy was very professional and pleasant to work with. Very informative and considerate.
5/28/2026
Norman B. VERIFIED CUSTOMER
Textbook experience. No complaints. Bell Toyota service has always been consistently good. However I wish phone service was better.
5/27/2026
Deryl H. VERIFIED CUSTOMER
You said 1 question then asked 2 + requested comments. Low integrity, how can I trust what you say now?
5/27/2026
Sharon V. VERIFIED CUSTOMER
Billy always treats me well and takes great care of me even when unexpected things come up. He is great!
5/27/2026
Richard L. VERIFIED CUSTOMER
I made an appointment for 10:45. Allan kept me waiting 25 minutes before even talking to me. Then the sensor problem I had he didn't even fix. He came back multiple hours later to say he couldn't duplicate the problem. I told him twice and someone else once how to duplicate it. The problem happens every time without fail. He didn't try very hard. He told me he couldn't duplicate it and by that time I was ready to go. So I just let him give me the car back.
5/27/2026
Kenneth H. VERIFIED CUSTOMER
I have had wonderful Sales especially Joe and Clifford Washington...and Service... Adam, Aaron Billy over the years. Tim Zerbock is my trusted adviser for several years now... -82+K miles 2017 Rav 4 Limited GREAT vehicle and keeping forever... expecting 250K as long as I keep up with scheduled maintenance. 25+ yr customer... I have had experience with 2 othe Toyota dealerships... one much closer to my home... Just sayin, TY????
5/27/2026
Kerri G. VERIFIED CUSTOMER
Aaron took care of me and the truck. It's important to me that I have factory parts on my truck. I came in for my first oil change and bought running boards. Aaron took good care of us! I won't go anywhere else.
5/27/2026
Marlon S. VERIFIED CUSTOMER
My car was returned with issues but will resolved by management... A piece of my downpipe on my Supra was hanging Eduardo initially said he couldn't do anything about it I provided feedback and he spoke with management which resolved my concern... The other concern I had was with details when my vehicle was returned I had to remind the service advisor to reset my timer for the oil which is done in the dash by resetting and he forgot to put the sticker for my next oil change in my window... I thought I had to remind the employees of their job.. prior appointments I had I've never had this type of miscommunication or customer service that wasn't top tier... Details are important for the customer and these last transaction wasn't that pleasant and my trust was a little altered prior to speaking with the management... I hope when it's time to fix my recall I won't have any issues
5/27/2026
Jacob S. VERIFIED CUSTOMER
3 hours for making an appointment.
5/25/2026
Cameron B. VERIFIED CUSTOMER
I had no issues with the work that was done. The promised time on check-in paperwork stated 12:05pm and I didn’t get my car back until nearly 2:25pm. I wasn’t updated throughout the process or given a heads up that the technicians were running behind.
5/25/2026
Courtney C. VERIFIED CUSTOMER
Lack of communication, consideration of time constraints after communicating my needs. Excuses of being busy and down 2 reps, however there were times I saw people waiting for comes to come in for service as I sat outside.
5/24/2026
Karen W. VERIFIED CUSTOMER
Anthony the service advisor was great!! Friendly and attentive. Tech rushed through service video and service was expensive.
5/24/2026
Monica M. VERIFIED CUSTOMER
Alan was professional and great to work with.
5/24/2026
Vern W. VERIFIED CUSTOMER
Aaron did an excellent job setting timeline expectations and communicating with me. I appreciate the great customer service!
5/24/2026
Ed R. VERIFIED CUSTOMER
I will never go back to have any type of service unless it is warranty work and at that I don’t trust any dealerships…