Took 3 hours for an oil change, waited over 19 minutes by my car to be checked in.
7/12/2026
David T. VERIFIED CUSTOMER
I have a problem with being charged a 2% credit card fee. Especially being a customer of 20 years.
7/12/2026
Keanti G. VERIFIED CUSTOMER
Alan was amazing, made the process easy and had wonderful customer service. Thank you!!
7/12/2026
Norma H. VERIFIED CUSTOMER
Very friendly staff.
7/11/2026
Lucas B. VERIFIED CUSTOMER
Todd Rebhan & Chris Romero were fantastic and helped me get my car to drive great again. Thank you.
7/11/2026
Dan D. VERIFIED CUSTOMER
Besides one mis communication everything was smooth and easy. Thankyou for your help in the matter of my Tundra.
7/11/2026
Lisa P. VERIFIED CUSTOMER
Tony is awesome! My complaint is the mechanic didn't close the hood completely on my vehicle and I had to pull over on the freeway to close it.
7/11/2026
Christopher M. VERIFIED CUSTOMER
Chris was great. Only displeasure is having to come back to have the recall done as I was under the impression it was being done at time of service. I know this didn’t have to do with Chris or the dealership, just a Toyota thing.
7/11/2026
Linda M. VERIFIED CUSTOMER
I was very pleased with Chris. Frustrated that after 5 hours the recall couldn’t be done but not the dealerships fault. Hopefully, next visit.
Thank you
7/11/2026
Robert S. VERIFIED CUSTOMER
He’s a great service advisor
7/11/2026
Eric E. VERIFIED CUSTOMER
I was able to get my car in early and back earlier than expected. My oil change was completed as was an ac issue looked into. All done, noticed and a simple in out process.
7/11/2026
Tim A. VERIFIED CUSTOMER
Tony is always the best.
Thanks again
7/11/2026
Jeannie O. VERIFIED CUSTOMER
Dug deep on the engine to find the hard-to-detect problem and then fixed it. Good communication. Handy with summoning Lyft. Checked out the completed work to make sure the car was working correctly.
7/11/2026
James S. VERIFIED CUSTOMER
Think last feedback lost.
Reason I bring my to Toyota to Bell Road Toyota for service is because I work with Tony Isselhardt and I KNOW he will do right by me! Tony has been my service advisor for years. I hope you understand and appreciate what a valuable resource Tony is to Bell Road Toyota!!
7/10/2026
Emanuel G. VERIFIED CUSTOMER
Billy is a great guy and honest. Hope he is with Bell Rd Toyota for several more years.
7/10/2026
James F. VERIFIED CUSTOMER
Chris, was very professional. He did a good job.
7/10/2026
Theresa G. VERIFIED CUSTOMER
I had an appointment and all I needed was an oil change and still it took over 3 hours. That is not acceptable. I should have been given a later appointment.
7/10/2026
Steve J. VERIFIED CUSTOMER
Thank you for the amazing customer service and the hard work
7/10/2026
Clinton W. VERIFIED CUSTOMER
Aron was courteous, informative and professional. He had my Tundra finished in a reasonable amount of time. Very happy with the maintenance visit.
7/10/2026
Patricia L. VERIFIED CUSTOMER
He was really nice and very helpful looking up my warranty going over my inspection list with me nobody has ever done that so he was a big help
Thanks