He did a fantastic job. Honest about timing and stayed late to make sure the work got done. He is great
1/7/2026
John G. VERIFIED CUSTOMER
Great service Tony is Awesome
1/7/2026
Sarmad S. VERIFIED CUSTOMER
The best. Thank you
1/7/2026
Toyyibat Y. VERIFIED CUSTOMER
Awesome service
1/7/2026
Brian P. VERIFIED CUSTOMER
Tony was great! Very communicative, transparent and delivered! This was my first time working with the dealer for maintenance and he made it so easy! Makes me more confident in being a Toyota owner.
1/7/2026
Dorothy L. VERIFIED CUSTOMER
Great job, consistent customer service
1/7/2026
Felecia M. VERIFIED CUSTOMER
Very dissatisfied with my service had a 1030a appointment waited 5hrs nothing got done with my vehicle I couldn't wait any longer bought a warranty with my vehicle and it's like I don't have one get the runaround and your assistant manager Anthony charbeneau has the worst customer service
1/7/2026
Terence M. VERIFIED CUSTOMER
Alan was fantastic and handled my appointment professionally. I must say Bell Toyota is a much better experience than Larry Miller Toyota. I felt less like a number and more personally cared for at Bell Toyota.
1/6/2026
Maina C. VERIFIED CUSTOMER
They were efficient and I got my vehicle on time.
1/6/2026
John L. VERIFIED CUSTOMER
After a really difficult couple of months I find out after multiple attempts to reach my service advisor Alex Ortiz and the answer service not relaying information. I still bring my truck and my girlfriends 4 runner, an oil change that normally takes an hour now 2 hrs, the information about possibly get $300+ in tow mirrors not in the file. Waiting almost 5 months for a warranty part to be installed on my girlfriends 4 runner and to top it off she didn’t want to do a tire rotation till next time and they almost in bolted the tires.
1/6/2026
Jeffrey P. VERIFIED CUSTOMER
Uber back and forth to house was a solid offer. Much appreciated.
1/6/2026
Heather B. VERIFIED CUSTOMER
Service took way too long at every step given I had an appointment. It took 30 minutes to get checked in, oil change took 6 hours and cooking to pick up the car took 40 minutes. No point in having an appointment or I would have scheduled a different day to have an oil change in a more reasonable time period.
Anthony was great and apologized for the wait. He had no control over everyone showing up at once
1/6/2026
Jared M. VERIFIED CUSTOMER
They got my car in and fixed same day, great service.
1/6/2026
April M. VERIFIED CUSTOMER
Tony is awesome! He’s the best service advisor we have ever had.
1/5/2026
Jeff S. VERIFIED CUSTOMER
An amazing job as always truly appreciate you putting the trim bolt in on threat my wife was very happy. We purchased from Avondale but always bring it to bell because of top notch customer service
1/5/2026
Kristen G. VERIFIED CUSTOMER
Service was predicted to take 2.5-3 hours. It took 4 hours for a 5000 mile checkup. I did not receive explanation other than software needed updated. In my experience this kind of service does not take 4 hours.
1/4/2026
Denise R. VERIFIED CUSTOMER
If I had known I'd be waiting 3.5 hours, I would have arrived at 430 instead.
1/4/2026
Brandie W. VERIFIED CUSTOMER
Anthony was awesome!
1/4/2026
Juan R. VERIFIED CUSTOMER
Me trataron muy bien grasias desde oy solo iré Ai donde ustedes gracias
1/4/2026
Erik R. VERIFIED CUSTOMER
I have already sent an email to the general manager to express my disappointment. The short version was that I waited over 6 hours for my 115,000 mile service which consisted of a tire rotation and inspection. I was told expect 3-4 hours which seemed long but was fine. The communication was poor. I had to seek out Anthony after 4 hours. Once the inspection was over, he said give 20 minutes. Over an hour later I got my vehicle back. The process is broken and unacceptable. I will be going to Right Toyota next time since I had plenty of time to research other options.